Pre-Opening General Manager: Luxury Resort Leader

IHG Hotels & Resorts; Kuantan; On-site; MYR 900,000 - 1,300,000; Full time

Job summary

IHG Hotels & Resorts is seeking a General Manager (Pre-Opening) to lead the Mangala Estate Vignette Collection in Kuantan, Malaysia. You will drive pre-opening readiness, guest experience standards, and brand stewardship while building a high-performing team.

Responsibilities include capital planning, revenue strategies, and community engagement to establish market leadership. Fluency in English is required, with experience in luxury or lifestyle segments highly valued.

Qualifications

• Extensive General Manager experience in luxury or lifestyle brands.
• Strong stakeholder management and community partnerships.
• Strong commercial acumen with budgeting and P&L management.
• Fluent English required.
• Proven ability to lead and coach high-performing teams.

Responsibilities

• Lead people initiatives and succession planning to build bench strength.
• Drive guest experience and brand standards to exceed expectations.
• Prepare and manage annual capital, cash flow and sales plans.
• Safeguard guests and assets, act as PR in the local community.

Skills

General Manager experience

Stakeholder management

Commercial acumen

Team leadership

Budgeting and P&L

Revenue management

Brand/service standards

Fluent English

Job description

IHG Hotels & Resorts is seeking a General Manager (Pre-Opening) to lead the Mangala Estate Vignette Collection in Kuantan, Malaysia. You will drive pre-opening readiness, guest experience standards, and brand stewardship while building a high-performing team.

Responsibilities include capital planning, revenue strategies, and community engagement to establish market leadership. Fluency in English is required, with experience in luxury or lifestyle segments highly valued.