Practice Development Manager

Align Technology, Inc.; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Align Technology, Inc. is seeking a Practice Development Manager to lead sales efforts in APAC-Malaysia. The role focuses on managing accounts, developing relationships with doctors, and driving Invisalign and iTero product adoption across Malaysia.

Based in Malaysia with regional travel, the position reports to the National Sales Manager. Candidates should have a proven sales track record in healthcare, strong leadership skills, and the ability to build a high-performing team in a fast-growth

Qualifications

• Minimum 4 years of relevant experience.
• Experience in dental/medical sales or marketing preferred.
• BS or BA preferred or equivalent experience.
• Excellent oral and written communication skills.

Responsibilities

• Achieve monthly, quarterly, and annual sales targets for Malaysia.
• Develop sales plans and account relationships with Align Tech Malaysia.
• Provide weekly/monthly feedback and reporting to National Sales Manager.
• Train and coach team and field staff; manage territory.
• Develop Invisalign business with certified and potential doctors.

Skills

Territory management

Sales targets

Account management

Training & coaching

Communication skills

Team leadership

Education

Bachelor's degree (BS/BA) in Sales/Marketing or related field

Job description

Practice Development Manager

Department: Sales

Employment Type: Full Time

Location: APAC-Malaysia

Description

Join a team that is changing millions of lives.

Transforming smiles. Transforming lives. Transforming an industry.

At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our teams are constantly pushing the boundaries of what's possible.

Ready to join us? About this opportunity

This individual will have previous sales experience and a proven sales record. The successful candidate will be managing a sales area for Align Technology selling the Invisalign & iTero products. The individual will be responsible for selling the products, establishing account relationships and practice development in the assigned territory, as well as proactively communicating with customers and potential prospects.

This incumbent can be based in Kuantan, Kota Bahru supporting East Cast (Terengganu) with local travel in the region.

Key Responsibilities

• Deliver Results - Achievement of Monthly, Quarterly and Annual Sales Targets, MBO, Operational Plan and Profitability Plan for Malaysia.
• Responsible for the working with assigned accounts and team within Align Tech (Malaysia), including direction, motivation and development of sales plans, targets, and strategies and the removal of obstacles to success.
• Provide all appropriate reporting to the National Sales Manager including feedback from customers on a weekly and monthly report
• Responsible for the sales area as 'their business' and be willing to take responsibility for its planning and development in what is a high growth business.
• Work closely with co-colleagues to develop a high-performance team in Malaysia and within SEA. Drive the Best Outcomes
• Acquire and maintain detailed knowledge of the company's products;
• Provide training in product knowledge, selling skills, and territory management, and Align Terms and Conditions of Business.
• Evaluation and coaching of co-colleagues through observation during co-travel, frequent feedback and the analysis of data.
• Evaluate levels of customer, product and systems knowledge via in-field assessment.
• Provide appropriate training and field coaching as required
• Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling.
• Ensure professional dress code and attitude is maintained at all.
• Participate in proactive team efforts to achieve departmental, company goals and comply with all policies, practices and procedures.
• Work with the National Sales Manager to set Operational plan for future periods and perform other duties as assigned.
• Keep abreast of what competitors are doing; and update National Sales Manager of market intelligence and pulses in the market.
• Be responsible for all quality updates records and customer product feedback for Malaysia market.
• Comply with all policies, practices and procedures.
• Provide support to audit processes and quality management system as required
• Lock in Key Relationships - Engage certified doctors and develop potential for new cases; engage non-certified doctors and establish their potential as an Invisalign provider and current submitters to develop Invisalign business.
• Balance the short term operational needs with the long term organizational needs of the business.

Skills, Knowledge & Expertise

In this role, you'll need …

• To perform this job successfully, the individual must have mastered the skill set of a Territory Manager. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Strong analytical and business planning skills - High integrity
• Demonstrated leadership
• Capacity to execute marketing plans
• Capacity to manage budgets and expenses
• Excellent written and verbal communication skills to diverse customer audiences.
• Strong capabilities to interface effectively with all customer types
• Ability to function effectively in a high performance team

EDUCATION and/or EXPERIENCE

• BS or BA preferred and/or equivalent experience.
• A degree in sales, marketing or a related science discipline would be an advantage.
• Minimum 4 years of relevant experience.
• Medical, orthodontic, and/or dental sales and/or marketing experience preferred
• Alternatively, background as dental therapist/hygienist and acquired valuable knowledge of the industry and its products
• Excellent oral and written communication skills
• Pride in excelling and self-directed individual.
• Computer knowledge is required.
• Provide support to audit processes and quality management system as required