Position Order to Serve (O2S) Protege

Sanofi; Kuala Lumpur; On-site; MYR 30,000 - 42,000; Full time

Job summary

Sanofi in Malaysia seeks an O2S Protege to learn Order to Cash processes across CMD, Sales Orders, and customer management. Based in Petaling Jaya, you will collaborate with Country Finance teams.

No prior experience required; training provided. Strong English communication and MS Office skills essential. This role offers exposure to multiple countries and an opportunity to grow within a global biopharma leader.

Qualifications

• Bachelor’s Degree or equivalent required.
• Excellent English communication, both written and verbal.
• Proficient in MS Office; MS Excel skills preferred.
• Willingness to learn and work independently in a team.

Responsibilities

• Support CMD maintenance and creation of new customers.
• Process sales orders and reconcile daily orders.
• Manage mailboxes and respond to stakeholder inquiries.
• Assist documentation and reporting activities.
• Handle ad-hoc tasks to support O2S continuity and excellence.

Skills

English proficiency

Communication skills

Independent working

Education

Bachelor’s Degree/Post Graduate Diploma in Business or equivalent

Tools

MS Office

MS Excel

Job description

Business Unit: Order to Serve (O2S), Sanofi Business Operation

Report to: Team Manager, O2S

Summary of this role

The O2S Protege is a very interesting role responsible for the processing of transactions related to the Order to Cash processes such as Customer Master Data, Sales Orders Management, Customer Contact Management and any other tasks assigned by the management. This position will provide the successful candidate with a unique opportunity to learn the various processes in the O2S team and gain exposure working with Country Finance teams across the countries supported by O2S. This role is based in Petaling Jaya, Malaysia. Countries supported by O2S currently: Australia, Philippines, Korea, Vietnam, Thailand, Malaysia and Singapore for Domestic and Singapore Export

Key responsibilities

• Support Customer Master Data (CMD) maintenance task such as creation of new customers
• Perform sales order processing and daily sales orders reconciliation (if supporting Malaysia and Singapore)
• Manage mailboxes and handle enquiries from stakeholders and customers
• Assist in documentation and reporting activities
• Perform any other tasks or ad-hoc assignments as directed by the O2S Team Manager to support business continuity and operational excellence.

Skills and Experience

• Working experience is not required as training will be provided
• Proficient in English and communication skills, both verbal and written.
• Proficient in the use of applications in the MS-Office suite, including MS-Excel
• Self-motivated and ability to work independently

Qualification

• Bachelor’s Degree/Post Graduate Diploma in Business or equivalent

Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! We are an R&D driven, AI-powered biopharma company committed to improving people's lives and creating compelling growth. Our team is guided by one purpose: we chase the miracles of science to improve people's lives. We want to build a healthier, more resilient world, and turn the impossible into the possible by discovering, developing, and delivering medicines and vaccines for millions of people around the world. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi Start a career that makes a difference. Reinvention is in our DNA. It's what drove our evolution from a small French enterprise to one of the world's leading biopharma companies. Whether it's using AI to shorten drug-discovery times or building trust in healthcare, you could be helping our teams make life better for patients, partners, and communities. This is where you grow your career. We open the door for you to explore new opportunities, push your limits, and connect with people who are driven by a shared purpose: we chase the miracles of science to improve people's lives.