Platform Engineer

R Systems; Kuala Lumpur; Hybrid; MYR 167,400 - 279,000; Full time

Job summary

R Systems in Kuala Lumpur is seeking a MuleSoft Platform Engineer to join an international cross-functional team, focusing on platform reliability, automation, and operational excellence.

You will design automation, implement self-healing, monitor capacity, and support incidents while collaborating with global partners to drive performance at scale.

Qualifications

• 5–7 years of MuleSoft platform operations experience.
• Hands-on experience with MuleSoft Flex Gateway (Omni Gateway).
• Experience with Terraform, GitHub, OpenShift, ArgoCD.
• Strong knowledge of API security (OAuth, OpenID).
• Exposure to AWS & Azure (foundational level).
• Familiarity with ITIL processes.

Responsibilities

• Design automation solutions to reduce manual operational effort
• Identify repetitive activities and implement automation initiatives
• Build scripts using Python, PowerShell, Shell, or platform-specific tools
• Manage platform capacity, performance, and scalability
• Implement self-healing and auto-remediation solutions
• Drive continuous improvement for platform stability and efficiency
• Monitor utilization, forecast growth, and lead capacity planning
• Support major incidents and service restoration
• Collaborate with internal teams and external partners globally

Skills

MuleSoft operations

MuleSoft Flex Gateway

Terraform

GitHub

OpenShift

ArgoCD

API security

AWS

Azure

ITIL

Education

Degree in Computer Science or related field

Job description

Hiring: MuleSoft Platform Engineer (Automation & Operations)

Location- KL

Hybrid model: 3 days onsite / 2 days remote

We’re looking for a skilled MuleSoft Platform Engineer to join an international, cross-functional environment focused on platform reliability, automation, and operational excellence.

This role is ideal for someone who enjoys improving systems, automating operations, and driving continuous platform performance at scale.

What We’re Looking For (Must-Have)

• 5–7 years of experience in MuleSoft platform operations (not API development)
• Strong expertise in MuleSoft Flex Gateway (Omni Gateway)
• Hands-on experience with Terraform, GitHub, OpenShift, ArgoCD
• Solid understanding of API security (OAuth, OpenID)
• Exposure to AWS & Azure (foundational level)
• Familiarity with ITIL processes

What You’ll Do

• Design and develop automation solutions to reduce manual operational effort
• Identify repetitive activities and implement automation initiatives
• Build scripts using Python, PowerShell, Shell, or platform-specific tools
• Manage platform capacity, performance, and scalability
• Implement self-healing and auto-remediation solutions
• Drive continuous improvement for platform stability and efficiency
• Monitor utilization, forecast growth, and lead capacity planning
• Support major incidents and service restoration
• Collaborate with internal teams and external partners globally

What You’ll Deliver

• Automation scripts and operational solutions
• Self-healing mechanisms for recurring issues
• Capacity reports and forecasting insights
• Technical documentation and runbooks
• Knowledge transfer to support ongoing operations
• Knowledge of XML, XSD, WSDL, Java, JSON
• Understanding of network fundamentals (VIPs, firewalls, load balancers)
• Experience with certificate lifecycle management
• Tools like Postman, SoapUI
• Occasional off-hours support and short‑term travel may be required

Qualifications

• Degree in Computer Science or related field
• Ability to work independently in cross‑functional teams