Planner / Senior Planner (Customer Order Planning)

Robert Bosch (M) Sdn Bhd; Bayan Lepas; On-site; MYR 90,000 - 150,000; Full time

Job summary

Robert Bosch (M) Sdn Bhd in Penang is seeking a Planner / Senior Planner (Customer Order Planning) to coordinate orders, manage production scheduling, and ensure on-time delivery across the value stream.

You will analyze demand, align with procurement, prepare production plans using SAP/MRP, and lead improvement initiatives with the Bosch Production System.

Qualifications

• Bachelor's Degree required.
• 3+ years of experience in order management, production planning, supply chain, or related functions.
• Exposure to manufacturing operations and planning processes is an advantage.
• Strong communication, stakeholder management, and coordination skills.
• Excellent analytical, data management, and decision-making capabilities.
• Ability to work independently while collaborating effectively within a team.
• Proactive, adaptable, and able to thrive in a fast-paced environment.
• Strong sense of responsibility, ownership, and continuous improvement mindset.

Responsibilities

• Interface with internal and external counterparts to address issues.
• Manage customer orders for complex projects from start to delivery.
• Analyze sales forecast with sales team and plan production.
• Prepare production schedules to meet customer demand and optimize resources.
• Coordinate raw material issues and shipment planning with supply teams.
• Lead and mentor junior planners and support cross-functional problem-solving.
• Execute planning using Procon Planning Tool and dashboards for efficiency.

Skills

Communication

Stakeholder management

Coordination

Analytical thinking

Education

Bachelor's Degree in any discipline

Tools

SAP

Job description

Planner / Senior Planner (Customer Order Planning)

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Job Description

1. Responsible as main interface with EDL counterpart and customer with effective coordination internally in
addressing issues.
2. Responsible on managing customer orders for complex projects from start to delivery. Ensure smooth
coordination with all relevant stakeholders and operations.
3. Analyze sales forecast with sales team.
4. Analyze customer demand and customer pull pattern for inventory control at plant and external warehouse
a. Minimize overhanging materials.
b. Maintain, check and ensure accuracy of demand loading in SAP for MRP run to fulfill customer
requirement based on priority.
5. Prepare production schedule with the objective of:
a. BPS principles
b. Meeting customers’ demands and achieving 100% daily attainment
c. Optimizing utilization of manufacturing resources (e.g. minimizing set-up or conversion losses)
d. Controlling inventory accuracy
e. Tracking daily schedule vs. production actual output
6. Attend Daily Leadership Routine (DLR) on order fulfillment, critical supply materials and operation related.
7. Coordinate raw material issues with LOP Procurement Planner in affected Value Stream & SMT Value
stream.
8. Set priorities with the operational logistic section on the movement of finished products for timely shipment.
9. Coordinate shipment arrangement with EDL counterpart or customers.
Strategic planning to minimize special premium cost (e.g. change of ship mode or service level) to support
situation requirement.
10. Work on special freight claims and OT (overtime) claims due to customer short lead-time pull-in request.
11. Prepare reports e.g. Delivery Performance, Attainment report etc. as and when needed.
12. Support activities related to Bosch Production System (BPS), e.g. Pull System, Leveling and EPEI for
continuous improvement.
13. Execute production planning by using Procon Planning Tool.
14. Strong expertise in planning and initiate or support Automation report i.e Power BI dashboard, RPA etc for
process efficiency and effectiveness.
15. Work together and support each other within LOG. Support and work towards achieving the departmental
goal.
16. Perform any other duties assigned by immediate superior from time to time.
17. Mentor and guide junior planners as and when needed.
18. Senior Planners lead and coordinate cross-functional problem-solving efforts to address operational issues
and maintain on-time delivery and customer satisfaction.
19. Escalate customer order fulfillment issues that affect a single Value Stream (Level 1).

Qualifications

Bachelor's Degree in any discipline.

3+ years of experience in order management, production planning, supply chain, or related functions.

Exposure to manufacturing operations and planning processes is an advantage.

Strong communication, stakeholder management, and coordination skills.

Excellent analytical, data management, and decision-making capabilities.

Ability to work independently while collaborating effectively within a team.

Proactive, adaptable, and able to thrive in a fast-paced environment.

Strong sense of responsibility, ownership, and continuous improvement mindset.

Additional Information

Leave Entitlement e.g: Annual Leave, Medical Leave and etc

Company Insurances and etc

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd. In Malaysia, Bosch is active in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing sites and research and development offices in Penang, producing automotive electronics, power tools and steering systems, and soon a fourth plant with a final testing centre for sensors and semiconductors. In 2020, Bosch Malaysia generated consolidated sales of RM 518.4 million (108.1 million euros), and currently employs more than 4,000 associates.

Robert Bosch Semiconductor Manufacturing Penang Sdn. Bhd. Plant is Bosch Group’s newest expansion in Malaysia a semiconductor test site in Batu Kawan Penang. The construction has begun in May 2021 and first series of production to commence in 2023. With the long-term forecasts for growth of semiconductor component quantities, coupled with the front-end production in Bosch’s Dresden facility in Germany, capacity expansion is required for the back-end production, which is the final testing phase of semiconductors and sensors. PgP5 will primarily focus on the final testing of components manufactured at Bosch Automotive Electronics’ fab in Dresden, Germany. The plant will also house R&D and training facilities.

Bosch in Malaysia is a part of the Bosch Group, a leading global supplier of technology and services. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is "Invented for life".

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd. In Malaysia, Bosch is active in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing sites and research and development offices in Penang, producing automotive electronics, power tools and steering systems, and soon a fourth plant with a final testing centre for sensors and semiconductors. In 2020, Bosch Malaysia generated consolidated sales of RM 518.4 million (108.1 million euros), and currently employs more than 4,000 associates.

Robert Bosch Semiconductor Manufacturing Penang Sdn. Bhd. Plant is Bosch Group’s newest expansion in Malaysia a semiconductor test site in Batu Kawan Penang. The construction has begun in May 2021 and first series of production to commence in 2023. With the long-term forecasts for growth of semiconductor component quantities, coupled with the front-end production in Bosch’s Dresden facility in Germany, capacity expansion is required for the back-end production, which is the final testing phase of semiconductors and sensors. PgP5 will primarily focus on the final testing of components manufactured at Bosch Automotive Electronics’ fab in Dresden, Germany. The plant will also house R&D and training facilities.

Bosch in Malaysia is a part of the Bosch Group, a leading global supplier of technology and services. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is "Invented for life".

Perks and benefits Medical Dental Leave Entitlement e.g: Annual Leave, Medical Leave

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