Planner Operator (Contract)

Mattel (Malaysia) Sdn Bhd; Seberang Perai; On-site; MYR 33,000 - 45,000; Full time

Job summary

Mattel (Malaysia) Sdn Bhd is seeking a detail‑oriented coordinator to manage sample availability, ETD commitments, and documentation. You will coordinate sample collection, prepare shipments, and ensure tracking accuracy in the system.

The role requires a bachelor’s or diploma in a related field, 1–2 years of experience or fresh graduates, and strong MS Office skills. The position includes reporting tasks and continuous improvement involvement.

Qualifications

• Bachelor's Degree or Diploma required in business studies or related field.
• 1–2 years of relevant experience or fresh graduates are encouraged to apply.
• Proficiency in MS Office and strong communication skills.

Responsibilities

• Review sample availability based on requested quantity and delivery timelines.
• Record all sample orders accurately in the Sample Tracking System.
• Coordinate sample collection and shipment to meet ETD commitments.
• Generate weekly reports and support Kaizen improvement initiatives.

Skills

Analytical skills

Problem solving

Communication skills

Organized

Education

Bachelor's Degree or Diploma in Business Studies, Business Administration, Management, or a related field

Tools

Microsoft Office

Job description

Review sample availability based on requested quantity and required delivery timeline.

Provide and commit the Estimated Time of Delivery (ETD) to requestors:

New SKUs: within 2 weeks after Product Specification (PS) release.

Fresh production samples: within 2 weeks after production completion.

Respond promptly to inquiries from internal stakeholders and global customers.

Accurately record all sample orders in the Sample Tracking System.

Sample Collection

Coordinate with the Production team to ensure timely sample preparation.

Collect samples according to schedule and ensure all internal transfer documentation is completed accurately.

Update sample collection status in the Sample Tracking System.

Sample Shipment

Prepare and pack samples for shipment.

Coordinate shipping arrangements to ensure on-time delivery.

Dispatch samples according to the committed ETD.

Provide Airway Bill (AWB) details to requestors and update shipment information in the Sample Tracking System.

Support the Product Engineering Department with FEP sample shipment arrangements.

2. Reporting

Prepare and distribute the Weekly Salvage Report.

Prepare and distribute the Weekly GME Summary Report.

Generate the Work Center Report on the 1st and 2nd working day of each week.

3. Continuous Improvement & Additional Responsibilities

Drive continuous improvement initiatives through Kaizen to enhance planning efficiency and operational excellence.

Support special projects assigned by the supervisor.

Participate in company events, activities, and cross-functional initiatives as required.

Perform any other duties and responsibilities assigned by the company from time to time.

Qualifications, Skills & Experience:

Bachelor's Degree or Diploma in Business Studies, Business Administration, Management, or a related field.

Minimum 1–2 years of relevant working experience or fresh graduates are encouraged to apply.

Proficient in Microsoft Office applications.

Well-organized with strong analytical, problem-solving, and communication skills.

Able to work independently, manage multiple tasks, and perform effectively in a fast-paced environment.

Proactive, responsible, and committed to following up on tasks until completion.

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• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?

Household Goods & Appliances Manufacturing 101-1,000 employees

Mattel, Inc. is the worldwide leader in design, manufacture and marketing of toys and family products. Leading the toy and game market, the Mattel family comprises such best-selling brands such as Barbie, Hotwheels, Matchbox and etc. With worldwide headquarters in El Segundo, California, Mattel employs more than 27,000 people in 36 countries and sells products in more than 150 nations throughout the world.

Come and be part of the Mattel Team.

Mattel, Inc. is the worldwide leader in design, manufacture and marketing of toys and family products. Leading the toy and game market, the Mattel family comprises such best-selling brands such as Barbie, Hotwheels, Matchbox and etc. With worldwide headquarters in El Segundo, California, Mattel employs more than 27,000 people in 36 countries and sells products in more than 150 nations throughout the world.

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