Pharmacy Sales & Customer Care Specialist

Big Pharmacy Healthcare Sdn Bhd; Kuala Lumpur; On-site; MYR 29,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Job summary

Big Pharmacy Healthcare Sdn Bhd is seeking a customer-focused associate for a busy retail environment in Kuala Lumpur. You will assist customers, provide product information, and help identify items, while ensuring attractive displays and accurate checkout processes.

Responsibilities include inventory handling, stock control, and referral of complex inquiries to pharmacy staff. The role offers training and opportunities for promotion within a growing retail network.

Qualifications

• Customer-facing interaction experience.
• Basic cash handling and checkout procedures.

Responsibilities

• Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.
• Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.
• Receive incoming goods, store deliveries appropriately, and assist in stock control and management.
• Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.
• Attach price tags to products, stay updated on special promotions, and create appealing displays.
• Process cash and card payments accurately and balance the cash register with receipts.

Skills

Customer service

Cash handling

Inventory management

Product knowledge

Job description

Big Pharmacy Healthcare Sdn Bhd is seeking a customer-focused associate for a busy retail environment in Kuala Lumpur. You will assist customers, provide product information, and help identify items, while ensuring attractive displays and accurate checkout processes.

Responsibilities include inventory handling, stock control, and referral of complex inquiries to pharmacy staff. The role offers training and opportunities for promotion within a growing retail network.