Pharmacy Sales & Customer Care Specialist

Big Pharmacy Healthcare Sdn Bhd; Selayang Municipal Council; On-site; MYR 23,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Job summary

Big Pharmacy Healthcare Sdn Bhd is seeking a customer-focused retail associate in Malaysia to assist shoppers with product information, locate items, and provide recommendations. You will help maintain attractive product displays, implement FIFO/FEFO practices, and process payments while ensuring accurate cash handling and customer satisfaction.

Training is provided, with opportunities for promotion as the chain expands.

Qualifications

• Customer service experience preferred.
• Ability to assist customers with product information.
• Comfort with handling payments and cash register.

Responsibilities

• Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.
• Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.
• Receive incoming goods, store deliveries appropriately, and assist in stock control and management.
• Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.
• Attach price tags to products, stay updated on special promotions, and create appealing displays.
• Process cash and card payments accurately and balance the cash register with receipts.

Job description

Big Pharmacy Healthcare Sdn Bhd is seeking a customer-focused retail associate in Malaysia to assist shoppers with product information, locate items, and provide recommendations. You will help maintain attractive product displays, implement FIFO/FEFO practices, and process payments while ensuring accurate cash handling and customer satisfaction.

Training is provided, with opportunities for promotion as the chain expands.