Pharmacist

AA Pharmacy; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

AA Pharmacy strives to provide personalized health guidance and quality pharmaceutical care in a retail setting in Malaysia. The pharmacist will support customer health needs, conduct screenings, and advise on medications and supplements.

The role requires strong communication in English and Bahasa Malaysia, a willingness to work shifts, and the ability to manage stock and ensure regulatory compliance while motivating the team and maintaining excellent service standards.

Qualifications

• Fully registered pharmacist with Malaysia Pharmaceutical Board.
• Degree in Pharmacy and eligible to obtain license A.
• Ability to solve practical problems and handle changing situations under stress.
• Able to work in a fast-paced environment.
• Strong customer service skills, sales-oriented mindset, and proficiency in English and Bahasa Malaysia.
• Willingness to work shifts, weekends, and public holidays.
• Strong interpersonal and communication skills.

Responsibilities

• Communicate with customers to understand health needs and recommend supplements.
• Provide basic health screenings.
• Counsel customers on medications to improve health conditions.
• Assist in day-to-day operations and cover for other pharmacists when needed.
• Respond to customer complaints and comments.
• Promote new products and ensure accurate communication to customers.
• Manage stock levels and make stock-control decisions.
• Ensure regulatory compliance and follow government regulations and company guidelines.
• Provide on-the-job training and development for staff.

Skills

Customer service

Sales mindset

English proficiency

Bahasa Malaysia proficiency

Problem-solving

Team motivation

Education

Bachelor's degree in Pharmacy

Eligible for Malaysia License A

Job description

Communicate with customers to understand their medical / nutrition / diet needs and recommend suitable health supplements.

Provide basic health screenings

Counsel and advice customers on their medication regimen and to improve health conditions.

Assist in day-to-day Operations including coverage for other pharmacists if the need rises

Responding to customer complaints and comments.

Communicate new product promotion and ensure promotion are communicated accurately to customers.

Managing Poison and compliance to License A, KKM.

Managing and motivating a team to increase sales and ensure efficiency.

Managing stock levels and making key decisions about stock control.

Ensure product availability while keeping cost at its optimal performance and work within storage capacity constraints

Ensure the pharmacy always comply to government regulatory

Execute best pharmacy practice and follow guidelines given by authority and the Company

Dealing with staffing issues and performance reviews.

Providing or organizing training and development (On the Job Training to the staff).

Requirements:

Fully Registered Pharmacist under Malaysia Pharmaceutical Board

Possesses at least a Degree in Pharmacy discipline, and eligible to obtain license A

Ability to solve practical problems and to deal with variety of changing situation under stress.

Ability to work in fast paced environment.

Outspoken, strong customer service skills and sales-oriented mindset

Interest in retail environment is preferred.

Able to work on shifts, weekends, and public holidays.

Strong verbal and written skills in English and Bahasa Malaysia.

Strong interpersonal skills requiring the ability to resolve conflicting interests and obtain corporation.