Pharma Wellness Education Trainer & Field Coach

Boldd Advertising Sdn Bhd; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

Himalaya is seeking a Wellness Education Trainer to lead product education and coaching for Brand Advisors across Malaysia. You will conduct onboarding, deliver in-depth product knowledge, and support events and activations for health and skincare ranges.

The role requires strong presentation and communication skills, willingness to travel nationwide, and a professional demeanor to coach field teams and promote customer-centric selling.

Qualifications

• Diploma or Degree in Pharmacy, Healthcare, Nutrition, Biomedical Science, Life Sciences, or related fields.
• Minimum 2 years of training, pharmacy, healthcare, FMCG, skincare, or retail sales experience.
• Strong presentation and coaching skills.
• Excellent communication and interpersonal abilities.
• Willing to travel nationwide for store visits and activations.
• Possesses a valid driving license and own transportation (preferred).

Responsibilities

• Conduct onboarding training for all newly recruited Brand Advisors
• Deliver comprehensive product knowledge training covering ingredients, benefits, usage, and key selling points
• Provide training on Himalaya's healthcare, personal care, skincare, and wellness product ranges
• Ensure all promoters can confidently recommend products based on customer needs
• Conduct regular refresher training sessions to maintain product knowledge standards
• Attend internal product launches and cascade information to field teams
• Train Brand Advisors on consultative selling techniques and customer engagement
• Conduct scheduled outlet visits to Client stores nationwide
• Observe promoter performance and provide immediate coaching
• Support roadshows, pharmacy events, and retail activations

Skills

Presentation

Coaching

Communication

Interpersonal

Education

Diploma or Degree in Pharmacy/Healthcare/Life Sciences

Tools

Microsoft Office

Job description

Himalaya is seeking a Wellness Education Trainer to lead product education and coaching for Brand Advisors across Malaysia. You will conduct onboarding, deliver in-depth product knowledge, and support events and activations for health and skincare ranges.

The role requires strong presentation and communication skills, willingness to travel nationwide, and a professional demeanor to coach field teams and promote customer-centric selling.