Personal Loan Specialist

Hong Leong Bank Berhad; Pontian; On-site; MYR 33,000 - 67,000; Full time

Job summary

Hong Leong Bank in Malaysia invites you to join our trusted financial team. The role focuses on generating leads through cold calls, referrals, and events, meeting sales targets and cross-selling banking products.

You will evaluate credit applications, build lasting customer relationships, and ensure compliance with regulatory standards (FSA, KYC, AMLA) while delivering exceptional service. Join a digitally-driven bank with nationwide reach and a commitment to merit and diversity, offering

Responsibilities

• This role proactively generates leads through cold calling, referrals, and marketing events to achieve sales targets and cross sell banking products.
• It focuses on evaluating credit applications, building lasting customer relationship to drive repeat business, and ensuring strict adherence to regulatory compliance standards (FSA, KYC, AMLA) while delivering exceptional customer service

Job description

If you are looking to excel and make a difference, take a closer look at us

Key Responsibilities

This role proactively generates leads through cold calling, referrals, and marketing events to achieve sales targets and cross sell banking products. It focuses on evaluating credit applications, building lasting customer relationship to drive repeat business, and ensuring strict adherence to regulatory compliance standards (FSA, KYC, AMLA) while delivering exceptional customer service

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our Digital at the Core ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Financial Services Overview

Hong Leong Bank (\"HLB\") stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB's operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB's ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.