PERFORMANCE MGMT & BIZ PLANNING LEAD

CelcomDigi Bhd; Malaysia; On-site; MYR 180,000 - 260,000; Full time

Job summary

CelcomDigi in Malaysia seeks a Performance Management & Business Planning Lead to drive sales and retail performance beyond reporting. You will identify gaps, quantify impacts and unlock growth opportunities to deliver business targets.

Responsibilities include forecasting, scenario modelling and turning data into actionable insights. You will collaborate with regional and cross-functional teams to align plans and ensure disciplined execution.

Qualifications

• Degree in Business, Finance, Statistics or related field.
• 8+ years in commercial performance management, business planning or sales operations.
• Proven ability to turn insights into actions and measurable business results.

Responsibilities

• Monitor performance across regions, channels and key commercial drivers.
• Identify performance gaps, root causes and growth opportunities.
• Quantify revenue, margin and productivity impacts.
• Drive corrective actions with business owners, ensuring accountability and gap closure.
• Lead target setting, forecasting and business performance outlook.
• Evaluate commercial opportunities, risks and financial trade-offs.
• Recommend interventions to improve revenue, productivity and profitability.
• Track business initiatives against committed financial outcomes.
• Translate performance data into actionable insights, priorities and recommendations.

Skills

Analytical thinking

Financial modelling

Business acumen

Stakeholder management

Proactive

Education

Bachelor's degree

Tools

Excel

Power BI

SQL

Tableau

Job description

PERFORMANCE MGMT & BIZ PLANNING LEAD

Date: 23 Oct 2026

Employment Type: Permanent

Role Purpose

Drive Sales & Retail performance beyond reporting by identifying gaps, quantifying business impacts, unlocking growth opportunities and driving interventions to deliver business targets.

Responsibilities

• Monitor performance across regions, channels and key commercial drivers.
• Identify performance gaps, root causes and growth opportunities.
• Quantify revenue, margin and productivity impacts.
• Drive corrective actions with business owners, ensuring accountability and gap closure.
• Lead target setting, forecasting and business performance outlook.
• Evaluate commercial opportunities, risks and financial trade-offs.
• Recommend interventions to improve revenue, productivity and profitability.
• Track business initiatives against committed financial outcomes.
• Translate performance data into actionable insights, priorities and recommendations .
• Deliver concise management reviews focused on gaps, opportunities, impacts and required actions.
• Provide scenario modelling and commercial impact assessments to support decisions.
• Simplify and automate performance dashboards to enable faster decisions.
• Drive structured performance reviews and intervention tracking.
• Challenge and align regional, channel and cross-functional business owners on recovery plans.
• Monitor action effectiveness and escalation risks to ensure delivery of business targets.

Requirements

• Degree in Business, Finance, Statistics or related field.
• Minimum 8 years in commercial performance management, business planning or sales operations.
• Strong commercial acumen, analytical thinking and financial modelling skills.
• Proven ability to turn insights into actions and measurable business results.
• Strong stakeholder management, influencing and problem-solving capabilities.
• Proficient in Excel and BI tools; SQL/Power BI/Tableau is an advantage.
• Proactive, hands‑on and results‑driven.

At CelcomDigi, we aspire to be Malaysia’s leading telco‑tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers.Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence.Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference.If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.