Patient Care Concierge & Medical Office Admin

Momentumspine; Taiping; On-site; MYR 30,000 - 42,000; Full time

Benefits offered by this job

3 Medical Plans

2 Vision Plans

Employee Assistance Program

Short- and Long-Term Disability Ins.

401(k) with a 2-year vesting

PTO + Holidays

Job summary

Momentum Spine and Joint is seeking a full-time Medical Receptionist to join our administrative team. The role includes greeting patients, scheduling appointments, handling forms and billing tasks, and supporting clinical staff with clerical duties.

The ideal candidate will have strong customer service, computer skills, and attention to detail, with the ability to multitask in a busy reception area. Training and benefits are provided.

Qualifications

• Knowledge of administrative and clerical procedures and systems
• Knowledge of computer and relevant software applications
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, and Word
• Strong attention to detail: being careful about detail and thorough in completing work tasks
• Has self-control to maintain composure, keeping emotions in check, controlling anger
• High stress tolerance: accepting criticism and dealing calmly with high stress situations
• Ability to adapt with flexibility: open to change and variety in the workplace
• Ability to work independently with minimal supervision
• Ability to maintain effective and organized systems to ensure timely patient flow
• Must be able to multi-task while on the job
• Must be task-oriented and have organizational skills
• Excellent, polished patient interaction skills
• Energetic with a desire to learn and develop new skills
• Ability to travel between facilities if necessary

Responsibilities

• Greet patients on arrival and provide information
• Assist patients with forms and documentation
• Maintain patient accounts and update demographics in EMR
• Schedule and move patients through appointments
• Answer calls and route messages to staff
• Keep reception area neat and stocked with forms
• Protect patient privacy and HIPAA compliance
• Perform other duties as assigned

Skills

Customer service

Office software

Microsoft Office

Attention to detail

Stress tolerance

Adaptability

Independent work

Organization

Patient interaction

Communication

Education

High School diploma or GED

Valid Texas Driver’s License

Tools

EMR system

e-clinical

Outlook

Excel

Word

Job description

Momentum Spine and Joint is seeking a full-time Medical Receptionist to join our administrative team. The role includes greeting patients, scheduling appointments, handling forms and billing tasks, and supporting clinical staff with clerical duties.

The ideal candidate will have strong customer service, computer skills, and attention to detail, with the ability to multitask in a busy reception area. Training and benefits are provided.