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The Patient Care Assistant supports the nursing team in delivering safe, efficient, and patient-centred care by assisting with basic patient care activities, maintaining a clean and safe clinical environment, and ensuring patient comfort and dignity throughout their care journey.
Patient Care Support & Operational Support
- Assist nursing staff with basic patient care and simple clinical support tasks
- Support patient mobility and safe transfers (bed, wheelchair, stretcher)
- Help prepare patients for examinations, treatments, and consultations
- Provide basic comfort care (feeding, hydration, positioning)
- Ensure patient comfort, dignity, and privacy at all times
- Communicate patient readiness and movement to nurses and relevant departments
- Support smooth patient flow within the unit and ensure timely readiness for appointments
- Liaise with support services (porters, housekeeping, pharmacy) to ensure smooth operations
- Observe and report changes in patients’ condition, behaviour, or complaints to nursing staff promptly.
- Measure and record vital signs (if trained and assigned), including BP, pulse, and temperature.
- Escalate abnormal findings or patient concerns immediately to nurses on duty.
- Promptly report incidents, near misses, equipment malfunction, or safety concerns to nursing staff.
Stock, Supplies & Equipment Support
- Monitor and report stock levels of consumables and clinical supplies.
- Assist in weekly inventory counts and replenishment requests.
- Ensure proper storage and organisation of supplies.
- Assist in basic preparation and cleaning of clinical equipment after use.
Documentation & Administrative Support
- Assist with basic documentation as required by the team (e.g., logs and checklists).
- Assist in maintaining accurate census records and tracking patient attendance, where applicable.
- Ensure the correct patient charging process is followed according to the hospital system.
- Support administrative tasks such as patient flow coordination when needed.
Requirements & Qualifications
- 1-2 years of experience in a clinic/hospital setting will be an added advantage; however, fresh graduates are encouraged to apply.
- Possession of a valid Basic Life Support (BLS) certification will be an added advantage.
- Basic understanding of patient care, hygiene practices, and infection control.
- Ability to perform basic patient care duties under the supervision of registered nurses.
- Good communication, interpersonal skills, and a strong customer service mindset.
- Compassionate, patient, and able to work effectively in a team-oriented environment.
- Physically fit and able to assist with patient mobility and handling tasks.