Parts Counter Specialist — On-Call & Fast Workshop Support

TAN CHONG INDUSTRIAL EQUIPMENT SDN BHD; Batu Pahat; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Opportunities for promotion

Job summary

TAN CHONG INDUSTRIAL EQUIPMENT SDN BHD is seeking a dedicated team member to assist at the parts counter, ensuring accurate issuance of parts for vehicle servicing and repairs, and maintaining clear documentation of all issued parts.

You will support day-to-day store operations, monitor stock levels, and coordinate with the workshop to meet job card part requirements, including on-call support for breakdowns.

Qualifications

• Assist at the parts counter to handle daily parts requests from technicians and service advisors.
• Maintain clear documentation and system updates for all issued parts.

Responsibilities

• Assist at the parts counter to handle daily parts requests from technicians and service advisors.
• Ensure accurate and prompt issuance of parts for vehicle servicing and repairs.
• Maintain clear documentation and system updates for all issued parts.
• Support day-to-day parts store operations including receiving, binning, stock checking, and inventory control.
• Monitor stock levels to ensure availability of fast-moving items.
• Supply required parts to the workshop promptly to avoid delays in repair or servicing.
• Coordinate closely with workshop team to fulfill job card part requirements.
• Respond to urgent parts supply for vehicle breakdowns, including 24/7 on-call support.
• Arrange and facilitate emergency parts delivery for field service teams or remote sites.
• Raise parts requisitions and follow up on backorders with HQ or suppliers.
• Monitor delivery status and update workshop on ETA for pending parts.

Job description

TAN CHONG INDUSTRIAL EQUIPMENT SDN BHD is seeking a dedicated team member to assist at the parts counter, ensuring accurate issuance of parts for vehicle servicing and repairs, and maintaining clear documentation of all issued parts.

You will support day-to-day store operations, monitor stock levels, and coordinate with the workshop to meet job card part requirements, including on-call support for breakdowns.