Partner Success Specialist: Microsoft 365 Copilot (Remote)

Inviso Corporation; Kuala Lumpur; Remote; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical & health benefits

Paid annual leave

Annual training allowance

Flexible remote work

Job summary

Inviso is seeking a Partner Success Specialist for Microsoft 365 Copilot to drive trial adoption across ASEAN by engaging CSP partners and resellers, enabling activation, and supporting trial-to-paid conversion. Based in Malaysia, you will manage enablement, pipelines, and CRM accuracy while collaborating with Microsoft teams and distributors.

This full-time role requires strong communication skills, partner program experience, and the ability to manage multiple priorities in a fast-paced

Qualifications

• 2-4 years of experience in partner development, inside sales, customer success, channel management, or program operations.
• Strong communication, stakeholder management, and presentation skills.
• Experience managing pipelines and outbound engagement activities.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook, Teams).
• Ability to manage multiple priorities in a fast-paced environment.
• Bachelor's degree preferred.

Responsibilities

• Engage CSP partners and resellers through 1: many and 1:1 sessions and email.
• Deliver enablement on Copilot trial offers, activation processes, and customer qualification.
• Coach partners on identifying customer opportunities and driving trial adoption.
• Support partners with customer qualification, trial setup, and activation.
• Monitor trial progress and help resolve activation or adoption blockers.
• Drive customer engagement and support trial-to-paid conversion planning.
• Manage reseller and customer pipelines from outreach through conversion.
• Maintain CRM/tracker accuracy and activation evidence.
• Monitor KPI performance, identify risks, and elevate issues as needed.
• Track outreach, activations, adoption, and conversion metrics.
• Provide regular performance updates and actionable insights.
• Support business reviews and continuous process improvement.
• Partner with Microsoft teams, distributors, and resellers to ensure successful program execution.
• Coordinate technical and operational escalations when required.

Skills

Communication

Stakeholder management

Pipeline management

MS Office Suite

Education

Bachelor's degree

Tools

CRM software

Job description

Inviso is seeking a Partner Success Specialist for Microsoft 365 Copilot to drive trial adoption across ASEAN by engaging CSP partners and resellers, enabling activation, and supporting trial-to-paid conversion. Based in Malaysia, you will manage enablement, pipelines, and CRM accuracy while collaborating with Microsoft teams and distributors.

This full-time role requires strong communication skills, partner program experience, and the ability to manage multiple priorities in a fast-paced