Part-Time Sales Pro: Elevate Customer Experience

Clarks Outlet

Johor Bahru

On-site

MYR 22,000 - 33,000

Full time

2 days ago
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Job summary

Clarks Outlet in Malaysia is seeking a store associate to demonstrate products, engage customers, and meet sales targets. The role requires English and Bahasa Malaysia fluency, with Mandarin as a bonus, and basic retail knowledge.

You will maintain merchandising standards, operate the POS system, and provide excellent customer service within a footwear retail environment. The position emphasizes punctuality, grooming, stock checks, and collaboration with team members to achieve personal and

Qualifications

  • Educated to SPM level.
  • Fluent in English and Bahasa Malaysia, Mandarin would be a plus.
  • Basic knowledge of retail operating environment.
  • Retail management and store operation.
  • Footwear Industry
  • Basic visual merchandising.
  • Housekeeping.

Responsibilities

  • Demonstrate and explain products and services to persuade customers to purchase.
  • Identify interested and qualified customers and provide brand/product information.
  • Deliver sell-through to meet personal sales targets.
  • Perform up-sell and cross-sell where opportunities arise.
  • Ensure records of sale via the POS system and maintain stock/merchandising.
  • Maintain store visuals and housekeeping to align with guidelines.
  • Provide excellent service to customers and vendors.
  • Attend to customer feedback and resolve issues when needed.

Skills

Basic MS Office
POS system
Product awareness
Customer engagement
Communication skills
Self-discipline

Education

SPM level

Tools

POS system
Microsoft Office

Job description

Clarks Outlet in Malaysia is seeking a store associate to demonstrate products, engage customers, and meet sales targets. The role requires English and Bahasa Malaysia fluency, with Mandarin as a bonus, and basic retail knowledge.

You will maintain merchandising standards, operate the POS system, and provide excellent customer service within a footwear retail environment. The position emphasizes punctuality, grooming, stock checks, and collaboration with team members to achieve personal and

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