Part-Time Footwear Sales Ambassador

Clarks; Kuala Lumpur; On-site; MYR 25,000 - 33,000; Full time

Job summary

Clarks Malaysia is seeking a customer-oriented retail sales representative for our Kuala Lumpur store. You will demonstrate products, engage customers, and explain promotions to drive sales while upholding brand standards and visual merchandising guidelines.

The role requires SPM level education, fluency in English and Bahasa Malaysia (Mandarin a plus), and solid communication skills. Prior retail experience is advantageous; opportunities for growth are available.

Qualifications

• Educated to SPM level.
• Fluent in English and Bahasa Malaysia; Mandarin would be a plus.
• Basic knowledge of retail operating environment.

Responsibilities

• Demonstrate and explain products to persuade customers.
• Identify interested customers and provide brand information.
• Articulate promotions and incentives to educate customers about purchasing options.
• Deliver sell-through to meet personal sales targets.
• Perform up-sell and cross-sell opportunities when they arise.
• Ensure records of sale via the point-of-sale system.
• Replenish shelves and follow visual merchandising guidelines.
• Perform general housekeeping and restore items to correct locations.
• Provide excellent service to customers and vendors.
• Perform stock checks and stock counts as instructed.
• Execute visual merchandising guidelines.
• Observe punctuality and grooming standards.
• Ensure store security and report breaches where necessary.
• Attend to customers' feedback/complaints and escalate when needed.

Skills

Good communication

Customer engagement

Self-discipline

Education

SPM level

Tools

POS system

MS Excel

MS Word

Job description

Clarks Malaysia is seeking a customer-oriented retail sales representative for our Kuala Lumpur store. You will demonstrate products, engage customers, and explain promotions to drive sales while upholding brand standards and visual merchandising guidelines.

The role requires SPM level education, fluency in English and Bahasa Malaysia (Mandarin a plus), and solid communication skills. Prior retail experience is advantageous; opportunities for growth are available.