Outlet Manager - IOI PFCC

San Francisco Coffee; Subang Jaya; In loco; MYR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

San Francisco Coffee is seeking an Outlet Manager for the Subang Jaya area to lead daily store operations in line with SOPs and brand standards.

You will supervise staff, manage cashflow, stock and recruitment processes, and drive sales while maintaining service quality and store cleanliness. The role requires familiarity with cafe operations and customer service excellence.

Competenze

• Right to work in Malaysia.
• Experience as a barista or in cafe operations is preferred.

Mansioni

• Assist and report to Area Manager on outlet operation matters.
• Lead and demonstrate the team the operation process according SOP.
• Master the skill and knowledge of SFC food and beverage preparation and serving.
• Master the skill and knowledge of SFC coffee brewing and preparation.
• Ensure opening and closing processes are smooth and follow SOP.
• Ensure cashier operations follow SOP.
• Monitor daily cashflow and verify daily sales; bank-in per SOP.
• Manage and monitor outlet growth and profit.
• Plan and schedule store labour and stock efficiently.
• Ensure stock ordering and receiving is correct and in good condition.
• Train, guide, supervise staff and provide feedback on performance.
• Identify business opportunities to maximise sales.
• Maintain store cleanliness and housekeeping.
• Provide high quality service and drive the team to do the same.
• Complete paperwork and reporting processes.
• Recruitment processes from candidate sourcing to onboarding.

Descrizione del lavoro

A Outlet Manager takes on a range of roles including:

Assist and report to Area Manager on outlet operation matters.

Lead and demonstrate the team the operation process according SOP.

Master the skill and knowledge of SFC food and beverage preparation and serving.

Master the skill and knowledge of SFC coffee brewing and preparation.

Assure the opening and closing process is smooth and according to SOP.

Assure the cashier operation process is smooth and according to SOP.

Assure the marketing promotion implement correctly in outlet.

To monitor and assure daily cashflow of outlet is accurate and healthy.

Count and verify daily sales at the end of the day and proceed to bank-in according to SOP.

Manage and monitor the growth and profit of outlet.

Plan and schedule store labour effectively.

Plan and schedule stock effectively.

Assure the stock ordering and receiving is correct and in good condition.

To train, guide and supervise staff’s work and development, and provide advise for poor performance staff.

Identify business opportunities to maximize sales.

Maintaining store cleanliness and housekeeping.

Provides the best and quality service and to drive the team to practice the same.

Complete paperwork and reporting process.

Recruitment to identifying candidate, attracting interviewing, selecting, hiring and onboarding employees.

SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a barista?

In 1997, a homegrown coffee company with a simple yet noble mission was created. That company was SF Coffee, and their mission was to serve the best coffee in town.

SF Coffee are one of the few non-franchised American-founded specialty coffee brands in Malaysia who roast their own coffee to ensure the utmost freshness.

San Francisco Coffee Sdn Bhd was acquired by Envictus on 28 March 2016. The number of outlets then grew from 28 to 53 which now includes presence not only in the Klang Valley, but also Negeri Sembilan, Penang & Johor. In 2017 the brand was given a new look to stay fresh in the ever-growing specialty coffee industry.

In 1997, a homegrown coffee company with a simple yet noble mission was created. That company was SF Coffee, and their mission was to serve the best coffee in town.

SF Coffee are one of the few non-franchised American-founded specialty coffee brands in Malaysia who roast their own coffee to ensure the utmost freshness.

San Francisco Coffee Sdn Bhd was acquired by Envictus on 28 March 2016. The number of outlets then grew from 28 to 53 which now includes presence not only in the Klang Valley, but also Negeri Sembilan, Penang & Johor. In 2017 the brand was given a new look to stay fresh in the ever-growing specialty coffee industry.