Order Processing Specialist - Data-Driven Ops & Fulfillment

Khind Holdings Berhad; Shah Alam; On-site; MYR 39,000 - 58,000; Full time

Job summary

Jora Malaysia is seeking an Order Processing Executive to join the Operations team. You will manage the end-to-end order processing cycle and ensure seamless coordination between Sales, Procurement, Finance, and Logistics to deliver excellent service.

If you are detail-oriented, organized, and thrive in a fast-paced environment, we'd love to hear from you. This role emphasizes accuracy, documentation, and ongoing process improvements to support customer satisfaction and operational performance.

Qualifications

• Detail-oriented and well-organized, with the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Process and verify customer orders accurately in the ERP system.
• Prepare and manage sales documents including invoices, delivery orders, credit notes, and related documentation.
• Coordinate with Sales, Procurement, Finance, and Logistics teams to ensure timely order fulfillment.
• Maintain product pricing, packaging configurations, and promotional information within the system.
• Monitor customer credit limits and payment status while escalating discrepancies when required.
• Ensure all customer orders are processed in accordance with company policies and service standards.
• Maintain accurate records and filing of order-related documentation.
• Generate operational reports and provide data support for management review.
• Support cross-functional initiatives and operational projects.
• Ensure compliance with internal SOPs, policies, and quality standards.
• Identify process gaps and propose improvements to enhance efficiency and accuracy.

Skills

Attention to detail

Organizational skills

Cross-functional coordination

Data handling

Tools

ERP system

Job description

Jora Malaysia is seeking an Order Processing Executive to join the Operations team. You will manage the end-to-end order processing cycle and ensure seamless coordination between Sales, Procurement, Finance, and Logistics to deliver excellent service.

If you are detail-oriented, organized, and thrive in a fast-paced environment, we'd love to hear from you. This role emphasizes accuracy, documentation, and ongoing process improvements to support customer satisfaction and operational performance.