Order Management Supervisor

YFY Jupiter; Iskandar Puteri; On-site; MYR 67,000 - 134,000; Full time

Benefits offered by this job

Attractive Salary Packages

Excellent Career Growth and Developing

Friendly and supportive working环境

Job summary

Jora Malaysia is seeking an experienced operations leader to oversee daily activities and drive service standards.

You will manage relationships with customers, monitor performance, and coordinate with senior leadership to report progress. The role requires a hands-on mentality, problem-solving, and strong communication to ensure smooth daily operations and sustained growth.

Qualifications

• 5+ years in management role; 3+ years in operation / customer service position.
• Focusing on monitoring daily operations with hands-on spirit.
• Be able to identify and resolve irregularity and implement prevention plan.
• Excellent communication skills to clearly deliver goals to team member and report progress to senior leadership.

Responsibilities

• Customer Relationship Management
• Ensuring Smooth and Efficient Daily Operations
• Risk Management & Complaint Resolution
• Early Involvement from the NPI Stage

Skills

Leadership

Operations management

Customer service

Communication

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

5+ years in management role; 3+ years in operation / customer service position

Focusing on monitoring daily operations with hands-on spirit

Be able to identify and resolve irregularity and implement prevention plan

Excellent communication skills to clearly deliver goals to team member and report progress to senior leadership

Requirement

• 5+ years in management role; 3+ years in operation / customer service position
• Focusing on monitoring daily operations with hands-on spirit
• Be able to identify and resolve irregularity and implement prevention plan
• Excellent communication skills to clearly deliver goals to team member and report progress to senior leadership

Responsibility

• Customer Relationship Management
• Ensuring Smooth and Efficient Daily Operations
• Risk Management & Complaint Resolution
• Early Involvement from the NPI Stage

Benefits

• Attractive Salary Packages
• Excellent Career Growth and Professional Development
• Friendly and supportive working environment