Order Management Associate (EMEA Time Zone)

Radiometer; Kuala Lumpur; On-site; MYR 50,000 - 78,000; Full time

Job summary

Pall Corporation in Malaysia seeks an Order Management Representative to handle direct customer communication and support end-to-end order processing from entry to delivery. Located in Petaling Jaya, you will collaborate with sales, distribution, and manufacturing to meet customer requirements and ensure on-time performance.

You will build foundational knowledge of compliance and commercial operations, maintain strong Microsoft Office skills, and demonstrate clear verbal and written

Qualifications

• Order management experience or interest in customer service.
• Proficient with MS Office and data entry accuracy.
• ERP knowledge with SAP is preferred.

Responsibilities

• Manage customer orders from entry to delivery to ensure satisfaction.
• Coordinate with sales, distribution and manufacturing to meet requirements.
• Develop foundational knowledge of compliance and commercial operations.

Skills

Clear verbal and written communication

Organizational skills

Customer centric mindset

Ability to work in UK hours

Education

Professional diploma/degree, or equivalent years of experience

Tools

SAP ERP

Job description

Job Description Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. Learn about the Danaher Business System which makes everything possible.

Position

The Order Management Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business. This position is part of the Customer Service Team and will be located in Petaling Jaya.

Key Responsibilities

• Manage customer orders from order entry to product delivery to attain customer satisfaction
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

Requirements

• Computer literacy and foundational Microsoft Office skills
• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
• Ability to work in UK hours (3pm-12am)/UK public holidays

Preferred Experience

• ERP knowledge with SAP preferred
• Professional diploma/degree, or equivalent years of experience

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact. Please read our Applicant Data Privacy Notice carefully here.