Order Management Associate - French Speaker & US (Night Shift) working hours

Radiometer; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

Pall Corporation in Petaling Jaya, Malaysia, is seeking a Customer Service Representative to manage end-to-end orders and coordinate with global teams. You will support sales, distribution and manufacturing, ensuring on-time delivery and high customer satisfaction.

The role requires French language skills, strong Microsoft Office basics, and the ability to work US hours and holidays. ERP experience with SAP is preferred, and a professional diploma or degree or equivalent experience is welcome.

Qualifications

• Computer literacy and foundational Microsoft Office skills.
• Clear verbal and written communication skills, organization skills, priority setting, and customer centric mindset.
• Language skills (French) and ability to work US hours & public holidays.
• ERP knowledge with SAP preferred.
• Professional diploma/degree, or equivalent years of experience.

Responsibilities

• Manage customer orders from order entry to product delivery to attain customer satisfaction
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

Skills

French

Verbal & written communication

Microsoft Office

Organizational skills

Customer-centric mindset

Education

Professional diploma/degree, or equivalent years of experience

Tools

SAP

Job description

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. Learn about the Danaher Business System which makes everything possible.

The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business. This position is part of the Customer Service Team and will be located in Petaling Jaya.

In this role, you will have the opportunity to:

• Manage customer orders from order entry to product delivery to attain customer satisfaction
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

The essential requirements of the job include:

• Computer literacy and foundational Microsoft Office skills
• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
• Language skills (French) and ability to work US hours & public holidays

It would be a plus if you also possess previous experience in:

• ERP knowledge with SAP preferred
• Professional diploma/degree, or equivalent years of experience

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com. Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.

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