Order & Account Specialist — Tech Distributor

Macnica; Penang; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Annual Leave

Medical Insurance

Performance Bonus

Company Trip

5 Working Days

Job summary

Macnica Malaysia is seeking a Sales Coordinator to support order management, customer service, and billing processes. The role requires 1–2 years of relevant experience and familiarity with ERP systems; knowledge of Oracle is a plus.

You will work in a fast-paced environment, maintaining meticulous records and building strong customer relationships. This position offers opportunities within a growing distributor network across ASEAN, with benefits including EPF, SOCSO, EIS, and performance

Qualifications

• 1–2 years of relevant experience as a Sales Coordinator or Customer Service Executive.
• Knowledge of Oracle will be an added advantage.
• Able to work in a fast-paced environment.
• Meticulous with a positive working attitude.
• Independent, proactive and responsible.

Responsibilities

• Process sales orders accurately in the ERP system.
• Monitor order status and ensure on-time fulfilment.
• Handle order changes, cancellations and expedite requests.
• Support the Sales PIC for assigned customers and respond to enquiries.
• Generate shipping documents and ensure billing accuracy.

Skills

Sales coordination

Customer service

Attention to detail

Independent, proactive attitude

Tools

Oracle

Job description

Macnica Malaysia is seeking a Sales Coordinator to support order management, customer service, and billing processes. The role requires 1–2 years of relevant experience and familiarity with ERP systems; knowledge of Oracle is a plus.

You will work in a fast-paced environment, maintaining meticulous records and building strong customer relationships. This position offers opportunities within a growing distributor network across ASEAN, with benefits including EPF, SOCSO, EIS, and performance