Oracle Fusion Cloud Applications Support Analyst

OCBC company; Cyberjaya; On-site; MYR 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Learning and development opportunities

Job summary

A leading financial services provider in Malaysia is hiring an Oracle Fusion Cloud Applications Support Analyst to manage application support and integrations. You will collaborate with IT and business teams to ensure seamless operations of Oracle Fusion. The ideal candidate has over 4 years of experience in application support, strong skills in OIC integrations and REST/SOAP APIs, and is adept in SQL and Oracle PL/SQL. Attractive salary and benefits offered.

Qualifications

• Proven ability to work in fast-paced environments and self-direct tasks.
• Experience with business requirements, technical analysis, and design.
• Good communication skills for stakeholder discussions.
• Strong SQL/OTBI/BI reporting experience.
• Unix/Linux knowledge; PL/SQL and DevOps familiarity.

Responsibilities

• Support and manage all integrations and deployed applications.
• Review technical updates and validate them against business needs.
• Collaborate closely with functional support managers.
• Collaborate with IT and business teams; follow ITIL processes.

Skills

OIC integrations

VBCS

SQL

REST/SOAP/WSDL

Unix/Linux

DevOps

Incident management

Problem management

SQL

BI/OTBI reports

Unix/Linux

Oracle PL/SQL

DevOps

communication skills

Education

4+ years of IT experience in application support of Oracle Fusion Cloud Applications

Tools

Oracle PL/SQL

BI Reports

OTBI Reports

App Composer

FBDI

ADFDI

HDL

HSDL

Job description

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This exclusion clause shall take effect to the fullest extent permitted by law.You further consent to Oversea-Chinese Banking Corporation Limited, its related corporations (collectively, the "OCBC Group"), and their respective business partners and agents (collectively, the “OCBC Representatives”) collecting, using and disclosing your personal data for purposes reasonably required by the OCBC Group and the OCBC Representatives to enable them to process your employment application and assess your suitability for the position which you are applying for. Such purposes are set out in a Data Protection Policy, which is accessible at www.ocbc.com/policies or available on request and which you confirm you have read and understood.Oracle Fusion Cloud Applications Support Analyst page is loaded## Oracle Fusion Cloud Applications Support Analystremote type: Onsitelocations: OCBC Malaysia, Cyberjayatime type: Full timeposted on: Posted Todayjob requisition id: JR00005980# **WHO WE ARE:** Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.# This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.**Oracle Fusion Cloud Applications Support Analyst****Job Description:**The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.**Roles/Responsibilities*** This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.* Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.* Support and manage all existing Custom solutions/processes built on PaaS.* Have well versed in WSDL, REST & soap APIs across all Fusion modules.* The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.* Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL* The scope includes both technology and business transformation across the domains of Financial Management* The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers* Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,* Should work with Oracle support team for application bugs/enhancements* Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.* Embrace and adhere to support service level agreements agreed with the end user community* Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities**Prerequisites:*** 4+ years of IT experience application support of Oracle Fusion Cloud Application* Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards Webservices & thorough understanding of REST/SOAP/WSDL Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization* Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.* Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors* Good communication skills to lead and coordinate discussions with all stakeholders.* Incident, problem, and service outage management experience# # # **What we offer:**Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.