Optometrist/Optician

H&H Optical Sdn Bhd; Petaling Jaya; On-site; MYR 61,000 - 100,000; Full time

Benefits offered by this job

Travel allowance

Medical allowance

Annual dinner and trip

Training provided

Annual leave

Hostel allowance for outstation staff

Job summary

H&H Optical Sdn Bhd seeks an Optometrist/Optician/Sales Associate for KL & Selangor to deliver eye care services, recommend lenses and assist customers.

You will manage appointments, provide lens introductions, handle orders, and coordinate deliveries and after-sales support. Benefits include commission-based earnings, travel allowance, training, annual dinner and leave provisions.

Qualifications

• Experience as optometrist
• Right to work in Malaysia
• Experience as Eyewear Stylist
• Languages fluent in multiple languages

Responsibilities

• Customer approach with customized procedures and methods.
• Lifestyle oriented refraction.
• Consultation with customers.
• Lens introductions and recommendations.
• Product quality check, adjustment and packing.
• Glasses dispensing with SOP.
• Explain warranty and eye care procedures.
• Handle product orders and replenishment.
• Arrange delivery within outlets and to manufacture for edging.
• Handle customer complaints, troubleshoot and replacements.
• Follow up with customers per SOP.

Job description

Looking for Optometrist/Optician/Sales associate in KL & Selangor

Daily responsibilities:

• 1.Customer Approach with customize procedures and methods
• 2.Lifestyle oriented refraction
• 3.Consultation
• 4.Lens introductions and recommendations
• 5.Product quality check,adjustment and packing
• 6.Glasses dispensing with SOP
• 7.Explanation on warranty and eye care/glasses care procedures
• 9.Product ordering
• 10.Product replenish and stocks in
• 11.Arrange delivery within outlets and to manufacture for edging(certain outlets)
• 12.Handle customer complain,troubleshoot and replacement
• 13.Follow up with customers according to SOP and duration
• 14.Answer to all inquiries via whats app/phone call and other channels
• 15.Appointment arrangement

Adhoc task:

• 1.Perform eye test and Glasses donation trip arrangement (by-turn)
• 3.Marketing events coordination
• 5.Submit monthly report for KPI and metrics on number transaction achieved
• 6.Goals and targets brainstorm analysis

Benefits:

• 1.Appointment base with secured commission
• 2.Travel allowance provided
• 4.Training provided for all procedures
• 5.Annual dinner and trip
• 6.Bonding Education Program
• 7.Annual leave
• 8.Medical allowance
• 9.Hostelallowance(for outstation staff)
• 10.Sick leave
• 11.Mariage leave
• 12.Paternity leave
• 15.Transport and toll allowance for travelling

Your application will include the following questions:

• How many years' experience do you have as an optometrist?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Eyewear Stylist?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?