Operations Officer

UOB; Malaysia; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading bank in Asia is seeking an Operations Officer in Malaysia. You'll ensure efficient banking operations, execute daily transactions, and enhance service quality. This role requires a Bachelor's degree and 1-3 years of experience in banking. Your expertise in banking products and strong analytical skills will be essential. Join a collaborative environment that values your contributions and lets you grow your career in the banking sector.

Qualifications

• Minimum of 1-3 years of experience in banking operations or similar role.
• Strong understanding of banking products and services.
• Knowledge of regulatory requirements in Malaysian banking industry is an advantage.

Responsibilities

• Execute and monitor daily banking transactions.
• Process customer requests and complaints efficiently.
• Perform reconciliation of accounts and resolve discrepancies.
• Assist in preparation of operational reports for management review.

Skills

Attention to detail

Analytical skills

Problem-solving

Communication skills

Education

Bachelor's degree in Banking, Finance, Business Administration, or related field

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Job description

Operations Officer page is loaded## Operations Officerremote type: Onsitelocations: City Square (City Area)time type: Full timeposted on: Posted Todayjob requisition id: JR80397**About UOB**United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.**Job Description**Here's a job description for an Operations Officer at United Overseas Bank (Malaysia) Bhd: Operations Officer Job Summary The Operations Officer will play a crucial role in ensuring the efficient and effective day-to-day operations of banking processes. This individual will be responsible for supporting various operational functions to maintain service quality and compliance with internal policies and regulatory requirements. Job Responsibilities \* Execute and monitor daily banking transactions, ensuring accuracy and timely processing. \* Process customer requests, inquiries, and complaints efficiently, escalating complex issues as needed. \* Perform reconciliation of accounts and resolve discrepancies promptly. \* Adhere to all bank policies, procedures, and regulatory guidelines to mitigate operational risks. \* Assist in the preparation of operational reports and documentation for management review. \* Collaborate with other departments to streamline workflows and improve operational efficiency. \* Participate in system testing and upgrades to ensure smooth implementation and functionality. \* Support audit activities by providing necessary documentation and explanations. Job Qualifications \* Bachelor's degree in Banking, Finance, Business Administration, or a related field. \* Minimum of 1-3 years of experience in banking operations or a similar role, preferably within a financial institution. \* Strong understanding of banking products, services, and operational processes. \* Excellent attention to detail and accuracy in data processing and reconciliation. \* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). \* Strong analytical and problem-solving skills. \* Ability to work independently and as part of a team in a fast-paced environment. \* Good communication and interpersonal skills, both written and verbal. \* Knowledge of relevant regulatory requirements and compliance standards in the Malaysian banking industry is an advantage.## **Additional Requirements**Be a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a Difference# ****Together, Let’s Build the Future of ASEAN****We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today.