Operations Manager - Malaysia

Navartis Ltd; Johor Bahru; Vor Ort; MYR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Annual Medical Coverage

Generous base salary

Monday-Friday work schedule

16 Days paid time off per year

Travel Expenses

Company laptop

Zusammenfassung

Navartis Ltd in Johor Bahru, Malaysia, is seeking an Operations Manager to lead and develop the data centres project delivery function. You will oversee multiple projects, manage budgets and contracts, and build strong client relationships across APAC.

The role requires experience in infrastructure cabling and ICT project delivery, plus ability to coordinate cross-functional teams and drive operational performance.

Qualifikationen

• Experience leading multiple ICT/telecommunications infrastructure projects.
• Strong planning, implementation and delivery capability in IT/tech environments.
• Familiarity with project contracts, scope and subcontractor management.
• Experience across multiple sites and delivery teams.

Aufgaben

• Oversee strategic planning and delivery of multiple projects; identify and mitigate risks.
• Lead Project Managers, Site Managers and delivery teams to meet standards.
• Manage project implementation, resourcing, scheduling and cross-site coordination.
• Control budgets, revenue targets and margins; report on finances and delivery performance.
• Maintain client relationships, addressing requests and issues within agreed timelines.
• Oversee contract management including scope, deliverables and subcontractor performance.
• Ensure QA, health & safety Compliance and continuous improvement of processes.

Kenntnisse

Project leadership

Stakeholder management

Budget management

Contract management

Risk management

PRINCE2

ITIL BICSI (Desirable)

Tools

PRINCE2

BICSI

MSP

Jobbeschreibung

Operations Manager – Data Centres

Salary: Competitive package
Location:Johor Bahru, Malaysia

The Opportunity

We are partnered with a key global client, specialising in end-to-end connectivity solutions across the data centre, telecommunications and IT infrastructure sectors.

We have an opportunity for an experienced Operations Manager to lead and develop the project delivery function in Johor Bahru. Reporting to the Projects Director, you will take responsibility for the implementation, delivery and financial performance of multiple projects, ensuring work is completed safely, efficiently and in line with client expectations.

This is a leadership role suited to someone with a background in infrastructure cabling and ICT project delivery, who can oversee established project teams, strengthen operational performance and build long-term client relationships. This is a great opportunity to work with fantastic hyperscale clients across the APAC region.

Benefits and Package - Operations Manager

• Annual Medical Coverage
• Generous base salary
• Monday-Friday work schedule
• 16 Days paid time off per year
• Travel Expenses
• Company laptop

Key Responsibilities - Operations Manager

• Oversee the strategic planning and delivery of multiple projects, identifying and mitigating risks throughout the project lifecycle.
• Lead and support Project Managers, Site Managers and wider delivery teams to ensure projects are delivered efficiently and to the required standards.
• Manage project implementation, resourcing, programming and coordination across multiple sites and teams.
• Ensure projects meet agreed budgets, revenue targets and profit margins, maintaining oversight of financial and operational performance.
• Produce accurate management reports covering project finances, contracts, programmes and delivery performance.
• Maintain strong relationships with clients, ensuring requests and issues are handled professionally and within agreed timescales.
• Oversee contract management, including scope, deliverables, subcontractor performance and commercial negotiations where required.
• Ensure appropriate quality assurance, engagement reviews and health and safety procedures are consistently followed.
• Identify and implement effective business practices to improve project delivery, operational efficiency and overall performance.
• Support pre-sales activities, contribute to the sales cycle and help develop solutions that meet client requirements.
• Build and maintain long-term client relationships, identifying opportunities to strengthen existing accounts and support business growth.
• Lead, motivate and develop project teams, including performance reviews, appraisals and ongoing professional development.
• Work closely with senior leadership to communicate operational performance, project progress and business priorities.
• Review existing project delivery approaches and service offerings, identifying opportunities for improvement and development.
• Provide guidance on technical solutions, helping clients understand the options available and determine the most appropriate approach for their needs.

Key Success Factors - Operations Manager

To be considered for this role, you will have a strong operational and project delivery background within infrastructure cabling, ICT or a related technology environment. You will be confident managing multiple projects and leading teams, with a clear understanding of the commercial, technical and operational factors required for successful delivery.

• Experience in a management-level role delivering telecommunications infrastructure cabling or ICT projects.
• Strong experience in project planning, implementation and delivery within an IT or technology environment.
• Good knowledge of project management methodologies, including PRINCE2 and OGC project and programme management processes.
• Strong understanding of project contracts, scope, deliverables and formal subcontractor management.
• Experience overseeing multiple sites, design activities and project delivery teams simultaneously.
• Strong commercial awareness, with experience managing project budgets, financial targets and delivery performance.
• Excellent communication and stakeholder management skills, including the ability to prepare and deliver client presentations.
• Ability to support pre-sales activities and quickly understand new services, technologies and applications.

Desirable Experience

• Experience preparing financial and operational reports for senior leadership.
• Additional certifications such as PRINCE2, BICSI, ITIL Foundation or MSP.