Operations Lead – Government & GLC Vendor Financing

PT Mitrausaha Indonesia Grup; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible paid vacations

Flexible working

Medical benefits

Mental health and wellness

Tech support (laptop)

Job summary

Funding Societies | Modalku is seeking an operations-focused professional to manage daily processes around SME financing, including application reviews, KYC/AML checks, and disbursement coordination. You will monitor repayment schedules and collaborate with internal teams to resolve bottlenecks while maintaining thorough records in compliance with SOPs.

The ideal candidate has 1–2 years in financial institutions, familiarity with SME lending products, and a strong eye for detail in a fast-paced

Qualifications

• Experience: at least 1-2 years of experience in financial institutions or NBFI operations.
• Domain knowledge: SME lending products (factoring, term loans, revolving credit) and government vendor financing operations.
• Process mindset: eager to learn new tools and improve processes.
• Collaboration: clear communicator who follows through on tasks.
• Analytical skills: comfortable with Excel; SQL/Power BI is a plus.
• Key traits: meticulous, reliable under tight timelines, proactive in a fast-paced environment.

Responsibilities

• Oversee daily operations, including application review, KYC/AML checks, disbursement coordination, and fund collection tracking.
• Ensure end-to-end operational integrity of financing transactions (factoring, term loans, revolving credit).
• Monitor repayment schedules, liaise with internal teams on overdue follow-ups, and support recovery efforts.
• Maintain accurate records and audit trails per regulatory and SOPs.
• Act as liaison with credit, legal, finance, and collections to resolve bottlenecks.
• Guide and support junior team members in operational processes and controls.
• Drive continuous improvements in process efficiency, documentation quality, and risk mitigation.
• Contribute to ad-hoc projects as needed.

Skills

Analytical skills

Collaboration

Process mindset

Attention to detail

Tools

Excel

SQL

Power BI

Job description

Funding Societies | Modalku is seeking an operations-focused professional to manage daily processes around SME financing, including application reviews, KYC/AML checks, and disbursement coordination. You will monitor repayment schedules and collaborate with internal teams to resolve bottlenecks while maintaining thorough records in compliance with SOPs.

The ideal candidate has 1–2 years in financial institutions, familiarity with SME lending products, and a strong eye for detail in a fast-paced