Operations & Governance Manager (Pengurus Operasi & Tadbir Urus)

Hire.Seniors; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Our Client in the auction industry seeks a mature professional to lead Operations & Governance. The role involves reviewing company operations across units to ensure regulatory compliance, adherence to SOPs, and secure handling of confidential data. You will develop SOPs, oversee processes, and report to the Managing Director, shaping efficient, compliant event operations.

Qualifications

• Minimum 10 years’ experience in banking/finance or similarly regulated industry.
• Experience in audit and compliance/law advantageous.
• Bachelor’s degree in Law, Accounts, Finance, Economics or related field; MBA or similar Certifications desirable.

Responsibilities

• Develop, document and implement standard operating procedures (SOPs).
• Maintain clear communication on operating processes with defined duties at each stage.
• Ensure compliance with regulatory requirements and privacy/confidentiality of client data.
• Maintain an audit log of activities for accountability.
• Review logistics, setups, systems and teams to ensure smooth event execution.

Skills

Governance

Regulatory compliance

Auditing

Presentation

Relationship building

Negotiation

Discretion

Education

Bachelor’s degree in Law/Accounts/Finance/Economics

MBA or CPWA/ChFC desirable

Job description

Our Client is in the auction industry. They now seek to hire a mature professional, preferably with experience in banking and finance or other similarly regulated industry, as Operations & Governance Manager.

The Role

The successful candidate will have responsibility for reviewing the company operations across different business units to ensure compliance to regulatory requirements, and established SOPs and protocols are adhered to for smooth, efficient, and cost-effective execution.

Responsibilities include:

• Developing, documenting and implementing standard operating procedures.
• Maintaining consistent communication on the entire operating process/ procedures with clear lines of duties and responsibilities at every stage of the lifecycle.
• Ensuring strict compliance to regulatory requirements, as well as privacy and confidentiality of proprietary client listing and other confidential data/ information.
• Maintaining an accurate and current log of activities for audit accountability.
• Reviewing and advise on the logistics, setups, systems and teams to ensure smooth event execution.
• Support client relationship management activities.
• Report findings and propose solutions to the Managing Director directly.

Requirements

• Minimum 10 years’ experience in banking/ finance or a similarly regulated industry
• Experience in audit and compliance/ law would be advantageous
• Minimum Bachelor’s degree in Law, Accounts, Finance, Economics, or a related field; MBA or similar certifications(e.g., CPWA, ChFC) highly desirable.
• Able to maintain the highest standards of discretion and confidentiality.
• Exceptional skills in presentation, negotiation, and relationship-building.