Operations - Full Time Analyst, Penang , 2026

Citi; Penang; On-site; MYR 30,000 - 50,000; Full time

Benefits offered by this job

Mentorship and coaching

Structured analyst program

Regular training and leadership growth

Job summary

Citi in Malaysia is seeking motivated graduates for its Analyst Program in Penang. You will work with Operations teams to drive process improvements, analytics, and digitalization initiatives, while benefiting from structured training and leadership development.

Roles may vary by location and skillset, offering opportunities to impact operations and client outcomes. Ideal candidates excel in learning, ownership, and adaptability, with strong communication and integrity.

Qualifications

• Analytical mindset and leadership development focus
• Strong communication and organizational skills emphasized
• Attention to detail with analytical and strategic thinking
• GPA requirement of 3.0 or above (2:1) for final-year students

Responsibilities

• Work with Operations teams to manage processes and services
• Contribute to operations optimization, data analytics and digitalization initiatives
• Engage with mentors and leaders to build networks and skills
• Participate in structured training and development throughout the program

Skills

Analytical thinking

Leadership potential

Communication skills

Attention to detail

Education

Bachelor's degree in Finance, Economics, Business Management, Mathematics

GPA 3.0 or higher (2:1)

Job description

Become a change agent in Citi’s engine house. Operations is the engine house of Citi, providing seamless process execution and leveraging automated solutions. We make global transactions, payments, and trades flow smoothly around the clock wherever we do business, setting the highest standards of performance for the best client experience.

What you’ll do

This two-year program offers a unique opportunity to develop:

• Analytical and introduction to leadership skills
• Continuous improvement and risk management mindset
• Collaboration and client-centric behaviors
• Discipline and excellence on execution
• Knowledge in the financial services industry and Operations
• You will get hands‑on experience working with teams across Operations to manage processes and services that enables our businesses to deliver an enhanced client experience and reach our goals of reduced risk and efficient operations. Roles may vary according to location and skillset but will provide opportunities to make an impact in one or more of the following areas: operations optimization, data analytics and insights, and digitalization.

What we offer

The Program will challenge our analysts to develop and grow their skills while supported by:

• Experienced managers focused on coaching and supporting analysts, and senior leaders championing the Analyst Program
• Structured internal engagement program for analysts to build networks, exposure to senior leaders and develop the skills required for success
• Regular training and development throughout the program, with content gradually escalating in complexity in line with experience

Who we’re looking for

We want motivated graduates to become the change agents of Operations. A successful candidate for the Program will have:

• Passion for learning and intellectual curiosity
• Ownership and accountability
• Adaptability and resilience
• Strong communication and organizational skills
• Attention to detail, thoughtful with an analytical and strategic mindset
• Unquestioned commitment to integrity and ethical decision‑making

You must fulfill the following criteria

• Be in your final year of university (Graduation in 2026)
• Pursuing a Bachelors’ degree in Finance, Economics, Business Management, Mathematics or other related degrees
• Achieve a [2:1/ GPA of 3.0] or above
• Sponsorship for work authorization not required in your location at any time

Full time

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.