Operations Executive (HK & Macau Support) open_in_new

iFAST; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Competitive remuneration

Insurance and medical benefits

Team building budget and sports allowance

Job summary

iFAST in Kuala Lumpur is seeking a motivated individual to join their team in developing a fintech platform for the pension industry. The successful candidate will be responsible for user acceptance testing of web-based applications and oversee daily operations of the pension department. Ideal candidates will have 1–3 years of experience in pension services or fintech, and should be fluent in Mandarin and English. The role offers competitive remuneration and various benefits to ensure employee wellbeing.

Qualifications

• 1–3 years of experience in pension services, fintech, or investment-related industry.
• Able to communicate in Mandarin and English; Cantonese is a plus.
• Familiar with operational requirements and regulatory compliance.

Responsibilities

• Participate in developing a fintech platform for the pension industry.
• Responsible for UAT for web-based applications.
• Handle day-to-day operations of the pension department.

Skills

Pension services experience

Fintech knowledge

Mandarin communication

Detail-oriented

Education

Diploma or Bachelor's in finance

Job description

Job Overview

• Participate in the development of a fintech platform for the Pension industry
• Responsible for UAT for web‐based applications and system‑generated correspondence
• Identify operational inefficiencies, advise senior management on insights and work with the project team to implement process improvement initiatives to increase efficiency and scalability
• Handle day‑to‑day operations of the pension department including but not limited to data entry, report preparation and follow‑up with clients, ensuring efficient and effective service delivery after services in operation
• Ensure compliance with regulatory and internal policies and procedures
• Collaborate with cross‑functional teams to ensure seamless service/document delivery and execution of platform releases and updates

Requirements

• 1–3 years of experience in pension services, fintech, or investment‑related industry
• A diploma or bachelor’s degree in finance or a related field, or an equivalent combination of education and experience, is required
• Must be able to communicate in Mandarin and English; Cantonese is a plus
• Experience in pension is preferred
• Familiar with operational requirements, regulatory compliance, and related technology trends and challenges
• Attentive to detail in a fast‑paced environment
• Candidates with more experience may be considered for the position of Senior Executive, ORSO ePension Services
• Must be able to work on Malaysia Public Holidays
• Fresh graduates are welcome to apply

Benefits

• Competitive remuneration including performance‑based shares that reward results and recognize excellence
• Insurance and medical benefits that support your wellbeing and give you peace of mind, so you can focus on what matters
• Welcome lunch, teambuilding budget and sports allowance to support team bonding and an active lifestyle

Company Overview

iFAST Corporation is a global digital banking and wealth management platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia. The Group offers access to over 17,000 investment products including funds, bonds and Singapore Government Securities (SGS), stocks, Exchange Traded Funds (ETFs), insurance products, and services including online discretionary portfolio management services (DPMS), research and investment seminars, financial technology (fintech) solutions, banking, pension administration, investment administration and transaction services. The company is also present in Hong Kong, Malaysia, China and the UK.