OPERATIONS EXCELLENCE SPECIALIST

CelcomDigi Berhad; Subang Jaya; On-site; MYR 90,000 - 130,000; Full time

Job summary

CelcomDigi Berhad in Malaysia is seeking an Operations Excellence Specialist to oversee device harmonization projects and drive process and system improvements, including coordinating deployments for new automation initiatives within Device Management.

The role requires a bachelor degree and at least five years of experience, strong project management, knowledge of ERP, WMS and POS systems, and excellent communication and organizational skills to deliver results under pressure.

Qualifications

• Bachelor degree with minimum 5 years experience, preferably in channel operation.
• Strong project management skills and ability to manage milestones.
• Experience with ERP systems.
• Familiarity with WMS and POS systems.
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Commitment to meet deadlines and deliver results.

Responsibilities

• Lead device harmonization projects and drive process/system improvements.
• Coordinate deployment for new automation projects within Device Management.
• Represent design/process changes for the device team.
• Analyze data to prepare business cases for new initiatives.

Skills

Project management

Stakeholder communication

Multi-tasking

Organizational skills

Education

Bachelor's degree

Tools

ERP

WMS

POS

Job description

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OPERATIONS EXCELLENCE SPECIALIST

Date: 3 Sept 2026

Employment Type: Permanent

Description:

Job Description

The role involves being responsible for Device harmonization projects and process and system related improvements, including coordinating deployment for new automation improvement projects within Device Management.

Responsibilities

• Responsible for Device harmonization projects and process and system related improvements (Enterprise Resource Planning, Point Of Sales, Warehouse Management System).
• Coordinating of deployment for any new automation improvement projects within Device Management.
• Lead or represent application development in terms of Design and/or Process changes for device team.
• Gather info and analyze data to prepare business cases to create and support new projects/initiative

Requirements

• Bachelor Degree with Minimum 5 years working experience, preferablyin channel operation.
• Strong project management skills. Proven record of accomplishment of establishing and managing project plans and adjusting to changing circumstances. Ability to prioritize and effectively controls key milestone
• Intermediate knowledge and experience of operating Enterprise Resource Planning System (ERP)
• Warehouse Management System (WMS) and Retail Point of Sales (POS) system.
• Strong interpersonal and communication skills.
• Strong in organizational skills.
• Highly capable of multiple tasking and working under pressure
• Committed to meet deadlines and strives for excellent results

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers.Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence.Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference.If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.