Operations and Apprentice

Eastman Industrial Supply, Inc.; Kuantan; On-site; MYR 28,000 - 47,000; Full time

Job summary

Eastman Kuantan Malaysia seeks a Laboratory Technician to analyse and monitor samples, enter data into LIMS, and support site operations. The role may involve shift work and requires the ability to work independently and with good customer focus.

You will ensure data traceability, perform routine equipment maintenance, and assist manufacturing personnel with timely, accurate results to support production decisions.

Qualifications

• SPM/STPM science stream or certificate/diploma in Chemistry or related lab field.
• Fluency in English and Malay.
• Fresh graduates or up to 2 years in a chemical/process lab.

Responsibilities

• Analyse and monitor the quality of in-coming raw materials and in-process samples.
• Check tank farm products for deterioration and contamination.
• Test water samples from utilities and wastewater system.
• Sign-in samples for analyses and ensure correct report numbers.
• Operate lab extrusion and injection-moulding machines and laminate press.
• Perform routine preventive maintenance on laboratory equipment.
• Prepare reagents and maintain recording of all preparations and tests.
• Ensure proper lab waste identification, labeling, and disposal.
• Follow SPC/data-trending and alert when results deviate from control limits.
• Maintain good lab practices and accurate data traceability.
• Generate daily lab reports and notify if samples are delayed.

Skills

SPC basics

Quality control

Team player

Education

SPM/STPM science stream or certificate/diploma in Chemistry/Lab Tech

Tools

LIMS

Lab equipment handling

Job description

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Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world‑class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com .

Executive Summary

The roles of Laboratory technician for Eastman Kuantan Malaysia (EKM) are primarily responsible to analyse and monitor all samples to support site operations. He/She is required to work either on normal office hours or on shift schedule (as per business/operation requirement) and should be able to work independently. He/she will also be responsible for standby person or on-call.

The Lab technician shall ensure all analytical results are properly entered in LIMS and maintain a good traceability to raw data. He/She shall deliver precise, accurate and timely data for manufacturing personnel to make good decision in operating the plant.

The Lab technician is expected to have good SPC and process background and able to alert manufacturing personnel if there is any citation in the analytical results.

The Lab technician should also have good interpersonal skills and the ability to work as a team, and with good sense of customer focus

Responsibilities

• Analyse and monitor the overall quality of in-coming raw materials and in-process samples.
• Check the quality of products in the tank farm for deterioration and contamination.
• Check the quality of water samples from the utilities system and the waste water treatment system.
• Responsible to sign-in samples for analyses and ensure correct access numbers or lot number are used to report the results.
• To operate the Lab extrusion and injection‑moulding machine (Copolyester), and the laminate press (KRP).
• Responsible to perform a basic routine preventive maintenance and monitoring on laboratory equipment.
• Responsible to conduct all the routine and unscheduled samples and delivers precise, accurate and timely data.
• To prepare standard reagents, utilities like distilled and deionized water and other items required for Lab use and to keep retrievable record of all preparations, analyses and tests.
• Responsible to prepare standard reagents and to keep record of all preparations, analyses and tests.
• Inspect gas cylinders and changed when pressure goes to a certain minimum level.
• Responsible to wash glassware to ensure the availability of cleaned and dried glassware for continuous Lab operations.
• Ensure Lab wastes are properly identified, labelled and disposed.
• Understand the Statistical Process Control (SPC) techniques and/or data trending, follow control strategies when any of the monitored standard results or test results are deviated out from the control limits or normal trending.
• Familiarize with the operation of all the Lab analytical instruments and relevant facilities and handle them with care.
• To observe and maintain good lab and quality practices such as but not limiting to: keeping a proper recording of requires testing traceability and standard preparations, contamination precaution, housekeeping, etc.
• Responsible to generate the Lab daily report and highlight for any samples that are not received or not received on time during the shift despite taking the initiative to inform manufacturing technicians.
• To observe and abide by all safety precautions and regulations.
• Makes good use of discretionary time adding value to the business.
• To carry out any other departmental related works or duties as assigned by superior.
• Comply to relevant quality, environment, health & safety management systems requirement established at site.

Qualifications

• Minimum of SPM/STPM science stream or Certificate/Diploma in Chemistry, Laboratory Technology, Polymer or Rubber Technology from a recognised university/college.
• Fluency, both written and verbal, in English and Malay.
• Minimum fresh college leaver of certificate/diploma or others with minimum of 2 years working experience in a chemical or related process laboratory including experience in handling of common laboratory equipment.

Eastman is an equal opportunity employer and is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.