Operations Analytics Analyst: Dashboards & Rollouts

Tealive; Petaling Jaya; On-site; MYR 50,000 - 73,000; Full time

Job summary

Tealive is seeking an Operations Analyst to turn daily store data into actionable insights and drive ops projects from rollout to adoption across its growing F&B network.

You will monitor sales, COGS, labour, and inventory, build dashboards, spot trends, and support forecasting while partnering with Finance, Supply Chain, and IT. A PMO/process-improvement background is a plus; strong Excel/SQL/Power BI skills are required.

Qualifications

• Diploma or Degree in Data Analytics, Statistics, Business, or related field.
• 1–2 years of data analysis or project coordination experience.
• Proficiency in Excel, SQL, Power BI; Lark is an advantage.
• Willingness to work shifts, 5.5 days/week; strong numerical and analytical skills.

Responsibilities

• Monitor daily sales, COGS, labour cost, and inventory numbers; flag anomalies.
• Build and maintain dashboards and real‑time reports for management.
• Spot trends and problems before they escalate.
• Support forecasting for sales, stock, and manpower planning.
• Partner with Finance, Supply Chain, and IT to resolve data discrepancies.
• Track timelines and progress for ongoing ops projects across Tealive and Bask Bear.
• Assist with rollout planning and coordination with stores, IT, and vendors.
• Follow up on training, adoption, and issues after new systems go live.
• Keep project trackers, checklists, and status reports up to date.
• PMO or process improvement experience is a plus.

Skills

Data analysis

Project coordination

Retail / F&B experience

Analytical thinking

Communication of findings

Shift flexibility

Education

Diploma or Degree in data analytics or related field

Tools

Excel

SQL

Power BI

Lark

Job description

Tealive is seeking an Operations Analyst to turn daily store data into actionable insights and drive ops projects from rollout to adoption across its growing F&B network.

You will monitor sales, COGS, labour, and inventory, build dashboards, spot trends, and support forecasting while partnering with Finance, Supply Chain, and IT. A PMO/process-improvement background is a plus; strong Excel/SQL/Power BI skills are required.