Operations & Admin Coordinator: Production & Customer

Foregain Systems; Puchong; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Annual Leave

EPF

SOCSO

EIS

Yearly increment

Performance Bonus

Training Provided

5 Working Days

Free Parking

Medical Insurance

Medical Claim

Job summary

Jora Malaysia is seeking a proactive Operations & Administration specialist to support the daily manufacturing operations. You will maintain records, coordinate production schedules, and ensure on-time customer delivery while collaborating with multiple internal teams.

The ideal candidate has 3+ years in operations or manufacturing, with strong English and Bahasa Malaysia communication skills and a focus on process improvements. ISO familiarity is a plus.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Operations Management, Supply Chain Management, Industrial Engineering, Manufacturing, Logistics, or a related field.
• Minimum 3 years of relevant experience in operations, administration, customer service, or manufacturing.
• Experience in Electronics & Electrical (E&E) manufacturing preferred.
• Experience in customer order coordination or production planning is an added advantage.

Responsibilities

• Provide administrative support to the Operations Department to ensure smooth day-to-day manufacturing operations.
• Prepare, maintain, and update operational records, reports, and documentation accurately.
• Coordinate production schedules and monitor progress to ensure customer delivery requirements are met.
• Assist in planning and organizing operational meetings and prepare meeting minutes.
• Maintain proper filing and document control in accordance with company procedures.
• Communicate with customers regarding order status, production schedules, delivery arrangements, and shipment updates.
• Coordinate customer requirements with Production, Planning, Purchasing, Warehouse, and Quality departments.
• Follow up on customer orders to ensure timely delivery and customer satisfaction.

Skills

Excel/Office suite

Production planning

Data analysis

Education

Business/Operations related degree

Tools

Excel

Word

Outlook

Job description

Jora Malaysia is seeking a proactive Operations & Administration specialist to support the daily manufacturing operations. You will maintain records, coordinate production schedules, and ensure on-time customer delivery while collaborating with multiple internal teams.

The ideal candidate has 3+ years in operations or manufacturing, with strong English and Bahasa Malaysia communication skills and a focus on process improvements. ISO familiarity is a plus.