Operation / Customer Service

CHEW FRUIT SUPPLY; Shah Alam; On-site; MYR 31,000 - 42,000; Full time

Benefits offered by this job

Accommodation provided

Additional benefits available

Job summary

CHEW FRUIT SUPPLY in Shah Alam, Malaysia seeks an Operation / Customer Service staff to manage social media platforms and engage customers across channels.

You will create posts, update content, and maintain account activity while working rotating 12-hour shifts. Proficiency in Chinese, Malay, and English is preferred to serve a diverse audience, with accommodation provided and additional benefits available. You will coordinate responses, monitor trends, and report insights to supervisors.

Qualifications

• Proficient in Chinese, Malay, and English.
• Familiar with basic social media operations.
• Experience in Customer Service or Social Media Operations preferred.
• Able to accept a 12-hour rotating shift schedule.
• Comfortable accommodation provided.
• Additional benefits available.

Responsibilities

• Familiar with social media platforms such as Facebook, WhatsApp, and others.
• Create posts, update content, and maintain account activity.

Skills

Tri-lingual

Social media

Customer service

Tools

Facebook

WhatsApp

Job description

Operation / Customer Service staff role involving social media platform management and customer engagement.

Key responsibilities

Familiar with social media platforms such as Facebook, WhatsApp, and others

Create posts, update content, and maintain account activity

Work rotating shifts including 12-hour shift schedules

About you

Proficient in Chinese, Malay, and English (trilingual)

Familiar with basic social media operations

Experience in Customer Service or Social Media Operations preferred

Able to accept a 12-hour rotating shift schedule

Comfortable accommodation provided

Additional benefits available