Operation / Customer Service

CHEW FRUIT SUPPLY; Selangor; On-site; MYR 45,000 - 67,000; Full time

Job summary

Jora Malaysia is seeking an Operation / Customer Service staff member to manage social media platforms and engage with customers. The role requires proficiency in Chinese, Malay and English and familiarity with platforms like Facebook and WhatsApp.

The position involves creating posts, updating content, and maintaining active accounts, with rotating 12-hour shifts. Prior customer service or social media experience is preferred to thrive in a fast-paced team.

Qualifications

• Proficient in Chinese, Malay and English (trilingual).
• Familiar with basic social media operations.
• Experience in Customer Service or Social Media Operations preferred.

Responsibilities

• Familiar with social media platforms such as Facebook, WhatsApp, and others.
• Create posts, update content, and maintain account activity.
• Work rotating shifts including 12-hour shift schedules.

Skills

Social media management

Customer engagement

Chinese

Malay

English

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Operation / Customer Service staff role involving social media platform management and customer engagement.

Key responsibilities

Familiar with social media platforms such as Facebook, WhatsApp, and others

Create posts, update content, and maintain account activity

Work rotating shifts including 12-hour shift schedules

About you

Proficient in Chinese, Malay, and English (trilingual)

Familiar with basic social media operations

Experience in Customer Service or Social Media Operations preferred

Able to accept a 12-hour rotating shift schedule