Officer Document Controller | Kuala Lumpur or Manila (Fixed-Term Role)

BHP Group; Malaysia; On-site; MYR 56,000 - 89,000; Full time

Benefits offered by this job

Performance-based bonuses

Generous leave and benefits

Job summary

BHP in Malaysia is seeking a Document Control professional to manage document control, drawing management, and project information across systems such as Documentum, Meridian, Aconex, and ServiceNow. You will support project teams and stakeholders.

This role emphasizes data quality, metadata integrity, and timely processing of requests, with opportunities to contribute to continuous improvement and governance across engineering information workflows.

Qualifications

• Experience in document control or information management.
• Experience with engineering documents, vendor documents, project records, drawings, or controlled business information.
• Familiarity with document management systems such as Documentum, Meridian, Aconex, ServiceNow, or similar platforms.

Responsibilities

• Manage document control, drawing management, and project information requests across systems such as Documentum, Meridian, ServiceNow, Aconex, and shared mailboxes.
• Receive, validate, process, and close document and drawing requests in line with agreed service levels, standards, and procedures.
• Maintain accurate document metadata, classifications, status, revisions, and controlled records to support data quality and information governance.
• Perform quality checks to ensure documents and drawings meet naming, numbering, formatting, approval, and governance requirements.
• Support project teams, asset stakeholders, and contractors with document retrieval, submission, transmittal, workflow, and system-related queries.
• Monitor work queues, shared mailboxes, dashboards, and registers to ensure requests are actioned in a timely and accurate manner.
• Identify recurring issues, data gaps, and process improvement opportunities, and elevate risks or blockers where required.
• Contribute to reporting, assurance activities, and continuous improvement initiatives that improve document control performance and service delivery.

Skills

Attention to detail

Communication

Time management

Stakeholder support

Tools

Documentum

Meridian

Aconex

ServiceNow

Outlook

Excel

Job description

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Date: 8 Sept 2026

Job Posting End Date:

Job Country: Malaysia

Job Location/Region: Mid Valley City

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

About the Role

This role will contribute to the management of Document control (Documentum), Access Management (ServiceNow), Drawing Management activities (Meridian) and Project Engineering Information (Aconex).

Key Accountabilities

• Manage document control, drawing management, and project information requests across systems such as Documentum, Meridian, ServiceNow, Aconex, and shared mailboxes.
• Receive, validate, process, and close document and drawing requests in line with agreed service levels, standards, and procedures.
• Maintain accurate document metadata, classifications, status, revisions, and controlled records to support data quality and information governance.
• Perform quality checks to ensure documents and drawings meet naming, numbering, formatting, approval, and governance requirements.
• Support project teams, asset stakeholders, and contractors with document retrieval, submission, transmittal, workflow, and system-related queries.
• Monitor work queues, shared mailboxes, dashboards, and registers to ensure requests are actioned in a timely and accurate manner.
• Identify recurring issues, data gaps, and process improvement opportunities, and elevate risks or blockers where required.
• Contribute to reporting, assurance activities, and continuous improvement initiatives that improve document control performance and service delivery.

About You

• Relevant experience in document control, drawing management, information management, or a similar administrative/technical support role.
• Experience working with engineering documents, vendor documents, project records, drawings, or controlled business information.
• Familiarity with document management systems such as Documentum, Meridian, Aconex, ServiceNow, or similar platforms.
• Strong attention to detail with the ability to maintain accurate metadata, records, and document information.
• Good communication skills with the ability to support stakeholders, clarify requirements, and follow up on outstanding actions.
• Able to manage workload, prioritise tasks, and work to agreed timelines in a high-volume operational environment.
• Comfortable using Microsoft Office applications, especially Outlook, Excel, Word, and Teams.
• A continuous improvement mindset with willingness to learn new systems, processes, and ways of working.

About Our Process

At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.

Supporting a Diverse Workforce

The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.

At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect.We are an Equal Opportunity employer and recognise that true diversity includesgender,age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at [e-mail].