Office Experience & Operations Specialist

TikTok Inc.; Kuala Lumpur; Presencial; MYR 39.000 - 61.000; Jornada completa

Descripción de la vacante

TikTok Inc. is seeking a proactive Workplace Experience Specialist (Administration) in Kuala Lumpur to help run daily operations across food services, facilities, and front-of-house reception.

You will work with vendors, analyze feedback and data, and contribute to workplace programs from planning to delivery. Ideal candidates have a relevant degree and experience or coursework in workplace services, hospitality, or facilities, with strong communication and organizational skills and a

Formación

• Bachelor's degree or equivalent in a related field and exposure to workplace services or hospitality.
• Experience or coursework in workplace operations, facilities, food, or related fields.
• Comfort with data and daily tools (Excel/Google Sheets) and eagerness to learn new systems.
• Strong communication and organizational skills with attention to detail.

Responsabilidades

• Support daily workplace operations across food services, facilities, janitorial and front-of-house reception.
• Assist with vendor coordination, monitor service performance and identify improvements.
• Support food program operations, monitor quality and use feedback to improve experiences.
• Conduct inspections to identify defects and improvement opportunities.
• Analyze employee feedback and operational data to create reports and trends.
• Coordinate timelines and actions for workplace programs from planning to delivery.
• Collaborate across teams to deliver successful workplace programs.

Conocimientos

Communication

Organization

Data handling

Excel

Educación

Bachelor's degree in Hospitality, Facilities Management, Food Science, Nutrition, Business Management, or related field

Herramientas

Excel

Google Sheets

Vendor management software

Descripción del empleo

TikTok Inc. is seeking a proactive Workplace Experience Specialist (Administration) in Kuala Lumpur to help run daily operations across food services, facilities, and front-of-house reception.

You will work with vendors, analyze feedback and data, and contribute to workplace programs from planning to delivery. Ideal candidates have a relevant degree and experience or coursework in workplace services, hospitality, or facilities, with strong communication and organizational skills and a