Network Infra Firewall Engineer

Wipro; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Wipro in Malaysia is seeking a Senior Network Engineer to lead the design, deployment, monitoring and management of the network infrastructure across BAU and project initiatives.

The role requires extensive experience with network equipment, Infoblox DDI, and automation scripting, with strong communication skills to coordinate across multinational teams and drive incident, problem, and change management to ensure network reliability.

Qualifications

• Minimum 10 years end-to-end network project experience.
• Experience with migration of application across networks.
• Proven ability to manage complex network deployments.
• Strong communication and stakeholder influence.
• Ability to drive risk mitigation and root cause analysis.
• Experience with Global WAN/LAN and security infra.
• Proficient in incident, problem and change management.
• Ability to document networks and inventories.
• Experience with cross-functional teams in a multinational setting.

Responsibilities

• Designing and implementing new network solutions.
• Installing, configuring and supporting network equipment including Infoblox DDI.
• Monitoring and managing the network infrastructure for BAU and projects.
• Lead end-to-end root cause analysis for production issues.
• Deliver service improvements and mitigate risks.
• Maintain network diagrams and inventories.
• Coordinate with OS, Middleware, DB and App teams for incidents.

Skills

Network design

Automation scripting

Infoblox DDI

Incident management

Root cause analysis

Stakeholder communication

Documentation

WAN/LAN

Service level management

Cross-functional teamwork

Tools

Infoblox DDI

Microsoft Office

MS Visio

MS Project

Job description

• Senior Network Engineer responsible for designing, implementing, monitoring and managing the network infra. The role can include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary, supports BAU and projects.
• Minimum 10 years practical experience in end to end management and execution of network project infrastructure deployment involving migration of application.
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Installing, configuring and supporting network equipment including Infoblox DDI (DNS, DHCP, IPAM), routers, switches.
• Knowledge in automation scripting, implementation through automation.
• Proven track record working with multinational teams.
• Demonstrated ability in handling complex, technical issues and providing timely solutions.
• Strong ability to interact, communicate, and influence vertically and laterally
• Ability to anticipate risks and successfully develop and drive mitigation plans
• Excellent analytical and problem solving skills
• Must be comfortable in delivering messages across a wide spectrum of individuals
• Ability to navigate in complex and changing environment
• Proficient in Microsoft Project and Office (Outlook, Word, Excel, PowerPoint, Visio)
• Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure
• Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support
• Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements
• Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off.
• Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability.
• Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.
• Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.
• Communicating and interacting with clients for providing expert advice.
• Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
• Provide technical direction for systems migration and integration.
• Meeting and exceeding defined service level metrics on timeliness and accuracy.
• Work as a global team to manage the operations of multiple customers with multiple shift operations.
• Focus on maximizing customer experience while optimizing costs