National Contract Logistics IT Specialist

Kuehne & Nagel; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A global logistics leader is seeking a National Contract Logistics IT Specialist to provide WMS solutions and improve warehouse operations. You'll support new implementations and collaborate with stakeholders to deliver effective system designs. The ideal candidate has 5-10 years of WMS experience in contract logistics, possesses strong communication skills, and is detail-oriented. This role offers exposure to diverse warehouse environments and clear pathways for career development within IT and solution design.

Benefits

Career development pathways

Collaborative, performance-driven environment

Exposure to multi-customer warehouse environments

Qualifications

• 5 to 10 years of hands-on experience with WMS in contract logistics.
• Strong understanding of inbound, outbound, and inventory processes.
• Experience with WMS configuration and user training.

Responsibilities

• Providing professional WMS solutions for warehouse tenders.
• Configuring WMS to meet customer operational requirements.
• Supporting new WMS implementations and managing change requests.

Skills

Warehouse Management Systems (WMS)

Warehouse processes understanding

Solution design experience

Cross-functional collaboration

Strong communication skills

Detail-oriented approach

Job description

National Contract Logistics IT Specialist

As a National Contract Logistics IT Specialist (WMS) at Kuehne+Nagel, it’s more than just a job. You enable the systems behind our warehouses that keep supply chains moving every day. By designing, configuring, and continuously improving our Warehouse Management Systems, you support operations that ensure goods are stored, picked, and delivered accurately and on time. From everyday essentials to time‑critical products, your work directly impacts customers, communities, and businesses nationwide. At Kuehne+Nagel, the solutions you build go beyond technology — they help deliver what matters most.

It’s more than just a job.

How you create impact

• Providing professional WMS solutions for warehouse tenders, including core and surrounding systems.
• Understanding and translating customer operational requirements into effective WMS solution designs.
• Preparing system solution design documents to ensure feasibility and successful implementation.
• Configuring WMS and surrounding applications to align customer needs with operational processes.
• Delivering logical mappings for interfaces, integrations, and reporting.
• Supporting new WMS implementations and existing operations, from design through go‑live.
• Managing change requests end‑to‑end: requirement discussions, system reconfiguration, testing, training, and deployment.
• Training super users on WMS configuration techniques and new/existing functionalities.
• Acting as a trusted WMS subject‑matter expert for operations, customers, and internal stakeholders nationwide.

What we would like you to bring

• 5 to 10 years of hands‑on experience working with Warehouse Management Systems (WMS) within Contract Logistics or warehousing environments.
• Strong understanding of warehouse processes (inbound, outbound, inventory, value‑added services).
• Experience supporting warehouse tenders, solution design, and system rollouts.
• Hands‑on experience with WMS configuration, testing, user training, and go‑live support.
• Ability to analyze requirements and translate them into scalable, operationally sound WMS solutions.
• Experience working with cross‑functional stakeholders (operations, commercial, customers, IT).
• Strong communication skills with the ability to explain system concepts to non‑technical users.
• A structured, detail‑oriented approach with a focus on quality, compliance, and continuous improvement.

What's in it for you

• A national role influencing WMS standards and operational performance across multiple sites.
• Exposure to complex, multi‑customer warehouse environments.
• Involvement in new business wins, customer onboarding, and system innovation projects.
• Close collaboration with commercial, operations, and regional/global IT teams.
• Clear career development pathways within Contract Logistics, IT, and solution design.
• A collaborative, performance‑driven environment focused on customer excellence and continuous improvement.

Who We Are

Logistics touches every part of our daily lives — from the products we use to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond moving goods; it supports the meaningful moments that matter to people around the world.

As a global leader with a strong foundation and a forward‑looking vision, we provide a safe, stable, and empowering environment where your career can truly make a difference. Whether it’s delivering life‑saving medicines, advancing sustainable transport solutions, or supporting communities through local initiatives, your work contributes to far more than you might imagine.