Multiskilled Tech Support Specialist for 2 Core Products

BD; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

BD is seeking a Connected Med Management Technical Support Specialist (multiskilled) to resolve complex, time-sensitive issues, including customer escalations and remote troubleshooting, across ES and PLX or ES and CIISafe platforms. The role emphasizes patient-centric service, collaboration, and timely case resolution in a hospital workflow context.

Ideal candidates should have a bachelor's in CS/IT/IS or 4+ years of equivalent experience, strong communication skills, and experience with BD

Education

Bachelor's degree in Computer Science, Information Technology or Information Systems or 4+ years or equivalent experience

Job description

BD is seeking a Connected Med Management Technical Support Specialist (multiskilled) to resolve complex, time-sensitive issues, including customer escalations and remote troubleshooting, across ES and PLX or ES and CIISafe platforms. The role emphasizes patient-centric service, collaboration, and timely case resolution in a hospital workflow context.

Ideal candidates should have a bachelor's in CS/IT/IS or 4+ years of equivalent experience, strong communication skills, and experience with BD