Multilingual Brand Ambassador & Personal Shopper

Lilanz (Malaysia) Sdn. Bhd.; Genting Highlands; On-site; MYR 39,000 - 56,000; Full time

Job summary

Lilanz (Malaysia) Sdn. Bhd. is seeking a proactive retail ambassador at Genting Highlands to deliver personalized product consultations and outstanding guest service.

You will welcome visitors, recommend suitable products, and help maintain a tidy store while achieving sales targets. The role requires fluent Mandarin, English, and Bahasa Melayu, a professional appearance, and willingness to work retail shifts including weekends and holidays.

Qualifications

• Fluent in Mandarin, English, and Bahasa Melayu with strong communication skills.
• Professional appearance and confident demeanour while assisting guests.
• Proactive and able to work well in a team; customer-focused mindset.

Responsibilities

• Be the brand ambassador by sharing product knowledge and giving personalized consultations.
• Host guests, provide hospitality and a high-quality shopping experience.
• Offer personalized product recommendations based on guest needs.
• Achieve outlet sales targets and KPIs.
• Perform inventory replenishment and keep the store clean and organized.
• Operate the POS system and handle multiple payment methods.
• Follow supervisor directions and carry out other duties as assigned.

Skills

Communication

Multilingual

Customer Service

Team Player

Professional Appearance

Job description

Lilanz (Malaysia) Sdn. Bhd. is seeking a proactive retail ambassador at Genting Highlands to deliver personalized product consultations and outstanding guest service.

You will welcome visitors, recommend suitable products, and help maintain a tidy store while achieving sales targets. The role requires fluent Mandarin, English, and Bahasa Melayu, a professional appearance, and willingness to work retail shifts including weekends and holidays.