Brand Ambassador & Personal Sales Consultant

Lilanz (Malaysia) Sdn. Bhd.; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Onboarding and on-the-job training

Job summary

Lilanz (Malaysia) Sdn. Bhd. in Kuala Lumpur is seeking a store associate to be the brand ambassador, sharing product knowledge and offering personalized consultation to guests.

You will warmly welcome customers, provide high-quality service, recommend products, achieve sales targets, handle inventory, operate the POS, and follow onboarding and on-the-job training, including weekend shifts.

Qualifications

• Fluent in Mandarin, English, and Bahasa Melayu with excellent communication skills and a professional, well-groomed appearance.
• Willingness to work retail shifts, including weekends and public holidays.
• At least 1 year of relevant sales experience, particularly in personalized one-to-one customer service.
• Comprehensive onboarding and on-the-job training will be provided.

Responsibilities

• Be the brand ambassador by sharing product knowledge and providing personalized consultation.
• Host guests with hospitality and deliver high-quality customer experience.
• Provide personalized product recommendations and styling based on needs.
• Achieve outlet sales targets and performance metrics.
• Handle inventory replenishment and basic housekeeping for a clean store.
• Operate POS system and process various payment methods.
• Perform any other duties as assigned by supervisor.

Skills

Multilingual communication

Customer service

Sales orientation

Professional appearance

Tools

POS system

Job description

Lilanz (Malaysia) Sdn. Bhd. in Kuala Lumpur is seeking a store associate to be the brand ambassador, sharing product knowledge and offering personalized consultation to guests.

You will warmly welcome customers, provide high-quality service, recommend products, achieve sales targets, handle inventory, operate the POS, and follow onboarding and on-the-job training, including weekend shifts.