Multichannel Customer Support Specialist

Transcosmos; Kuala Lumpur; On-site; MYR 106,000 - 112,000; Full time

Job summary

Jora Malaysia in Kuala Lumpur is seeking a customer support agent to promptly respond to inquiries via call, live chat and email, providing accurate information about products, orders and services. The role requires clear communication and a service-oriented mindset.

Remuneration is RM 9.5k to RM 10k per month, with a five-day work week and rotating days off. The position offers an opportunity to work within a dynamic support team and contribute to high quality customer care in Malaysia.

Qualifications

• Respond to customer inquiries via call, live chat and email.
• Provide accurate information regarding products, orders, and services.

Responsibilities

• Respond to customer inquiries via call, live chat and email.
• Provide accurate information regarding products, orders, and services.

Job description

Jora Malaysia in Kuala Lumpur is seeking a customer support agent to promptly respond to inquiries via call, live chat and email, providing accurate information about products, orders and services. The role requires clear communication and a service-oriented mindset.

Remuneration is RM 9.5k to RM 10k per month, with a five-day work week and rotating days off. The position offers an opportunity to work within a dynamic support team and contribute to high quality customer care in Malaysia.