Mortgage Specialist (Juru, Penang)

HSBC; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading international bank in Penang is seeking a Mortgage Specialist to grow their Mortgage business and cross-sell wealth products. Candidates with energy and integrity will work closely with bank colleagues to deliver exemplary service and adapt to customer needs. Fresh graduates are welcome to apply, and comprehensive training is provided. This role emphasizes career growth and offers several benefits including medical insurance and annual leave.

Benefits

EPF/SOCSO

Annual Leave

Medical Leave

Medical insurance

Sales incentive

Fast track career progression opportunity

Training provided

Qualifications

• Fresh graduates are encouraged to apply; training will be provided.
• 1–3 years of experience in mortgage products within the banking or financial services industry is required.

Responsibilities

• Grow the Mortgage business and cross-sell wealth products and services.
• Partner with Premier Relationship Bankers to refer potential premier customers.
• Deliver high standard of service levels and best customer engagement.

Skills

Strong communication skills

Ability to work well in teams

Customer centricity

Financial planning skills

Mandarin speaking

Education

Graduates with minimum 5 credits in SPM

Job description

We are currently seeking ambitious individuals to join our International Wealth and Personal Banking (IWPB) team in the role of Mortgage Specialist, working together with colleagues to display HSBC Values and achieve the Vision to become the world’s leading international Bank.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

Qualifications

• Graduates with minimum 5 credits in SPM and above
• Fresh graduates are encouraged to apply; training will be provided
• 1–3 years of experience in mortgage products within the banking or financial services industry is required
• Strong communication skills and ability to work well in teams
• Individuals with Mandarin speaking capabilities are welcomed to apply
• Skilled at financial planning with the ability to identify, analyse, and meet customer’s needs
• Individuals who are customer centric with a strong focus on delivering quality service

Responsibilities

• Responsible in growing the Mortgage business and cross-sell wealth products and services as determined by the bank
• Partner with Premier Relationship Bankers and Managers in referring potential premier customers
• Responsible in delivering individual performance and driving overall sales performance
• Responsible in advocating the Personal Banking Proposition, leveraging opportunities whilst ensuring customer centricity
• Deliver high standard of service levels as defined by the bank, providing best in class customer engagement and experience
• Ensure compliance with products and sales policies, procedures and guidelines set by the Bank and relevant authorities are adhered and complied to at all times

Benefits

• EPF/SOCSO
• Annual Leave
• Medical Leave
• Medical insurance
• Sales incentive
• Fast track career progression opportunity
• Training provided

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