Mortgage Sales Consultant

RHB Banking Group; Perak; On-site; MYR 60,000 - 90,000; Full time

Job summary

RHB Group is seeking a results-driven Mortgage Sales Consultant in Perak to identify potential clients and understand their financial goals. You will guide applicants through the mortgage process and recommend suitable products, building strong relationships with real estate partners to exceed sales targets.

The role requires strong communication in Bahasa Malaysia and English, a customer-centric mindset, and the ability to work independently or in a team.

Qualifications

• Proven experience in mortgage or financial sales.
• Strong knowledge of mortgage products and regulations.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Customer-centric mindset to help clients achieve goals.
• Proficiency in Bahasa Malaysia and English.

Responsibilities

• Proactively identify and engage with potential customers to understand their financial needs and property goals.
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions.
• Guide customers through the entire mortgage application and approval process.
• Achieve and exceed individual sales targets through effective lead generation and conversion.
• Build and maintain strong relationships with real estate agents, developers, and other referral partners.
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features.
• Provide excellent customer service and ensure a smooth and seamless experience for clients.

Skills

Mortgage sales

Consultative selling

Customer communication

Team collaboration

Job description

What You'll Be Doing

• Proactively identify and engage with potential customers to understand their financial needs and property goals
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions
• Guide customers through the entire mortgage application and approval process
• Achieve and exceed individual sales targets through effective lead generation and conversion
• Build and maintain strong relationships with real estate agents, developers, and other referral partners
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
• Provide excellent customer service and ensure a smooth and seamless experience for clients

What We're Looking For

• Proven track record in mortgage/financial sales or a similar consultative sales role
• Strong understanding of the mortgage industry, products, and regulatory environment
• Excellent communication and interpersonal skills to engage effectively with customers
• Ability to work independently and as part of a team to achieve sales targets
• Customer-centric mindset and a genuine desire to help clients achieve their financial goals
• Proficiency in Bahasa Malaysia and English, both written and spoken