Mortgage Growth Specialist – Wealth & Client Experience

HSBC; Kuala Kubu Bharu; On-site; MYR 67,000 - 112,000; Full time

Job summary

HSBC International Wealth and Personal Banking in Malaysia seeks a Mortgage Specialist to grow the mortgage business and cross-sell wealth products. You will partner with Premier bankers to refer premier customers and drive sales while maintaining a high standard of customer engagement.

Fresh graduates are encouraged to apply, training will be provided; 1–3 years in mortgage products is preferred, with strong communication and teamwork skills and Mandarin capabilities welcomed to support diverse

Qualifications

• Graduates with minimum 5 credits in SPM and above.
• 1-3 years of experience in mortgage products within banking or financial services.
• Strong communication skills and ability to work well in teams; Mandarin speaking capabilities welcomed.

Responsibilities

• Responsible in growing the Mortgage business and cross-sell wealth products and services as determined by the bank
• Partner with Premier Relationship Bankers and Managers in referring potential premier customers
• Responsible in delivering individual performance and driving overall sales performance
• Responsible in advocating the Personal Banking Proposition, leveraging opportunities whilst ensuring customer centricity
• Deliver high standard of service levels as defined by the bank, providing best in class customer engagement and experience
• To ensure compliance with products and sales policies, procedures and guidelines set by the Bank and relevant authorities are adhered and complied to at all times

Skills

Communication skills

Teamwork

Mandarin language

Education

SPM credits

Job description

HSBC International Wealth and Personal Banking in Malaysia seeks a Mortgage Specialist to grow the mortgage business and cross-sell wealth products. You will partner with Premier bankers to refer premier customers and drive sales while maintaining a high standard of customer engagement.

Fresh graduates are encouraged to apply, training will be provided; 1–3 years in mortgage products is preferred, with strong communication and teamwork skills and Mandarin capabilities welcomed to support diverse