Modern Trade Sales Ops Leader — Data-Driven Growth

Mondelēz International; Kuala Lumpur; On-site; MYR 100,000 - 140,000; Full time

Job summary

Mondelēz International is seeking a Senior Sales Operations Manager in Kuala Lumpur, Malaysia. This role focuses on optimizing sales processes and performance management within the Modern Trade retail environment across Malaysia and Singapore. The successful candidate will have substantial experience in Sales Operations, demonstrate strong analytical skills, and lead a motivated team to improve operational efficiency. A Bachelor's degree is required, with an MBA considered advantageous. Join a dynamic team at a leading company in the snacking industry.

Qualifications

• 8–12+ years of experience in Sales Operations, Commercial Excellence, or Sales within FMCG.
• Proven experience in sales planning and performance management.
• Strong understanding of Malaysia and Singapore market dynamics.

Responsibilities

• Optimize sales processes to improve productivity and efficiency.
• Lead sales execution planning and monitor performance against targets.
• Manage merchandising investments and collaborate with finance.
• Utilize Power BI and Excel to generate sales performance insights.
• Lead adoption of sales systems and identify automation opportunities.
• Partner with sales leadership and stakeholders to align strategies.
• Lead, coach, and develop a high-performing sales operations team.

Skills

Strong analytical and problem-solving skills

Advanced proficiency in Excel

Data visualization tools (e.g., Power BI)

Strategic thinking

Excellent stakeholder management

Strong communication skills

Presentation skills

Ability to thrive in dynamic environment

Education

Bachelor’s degree in business, Economics, Marketing

MBA is an advantage

Tools

Power BI

Excel

Job description

Mondelēz International is seeking a Senior Sales Operations Manager in Kuala Lumpur, Malaysia. This role focuses on optimizing sales processes and performance management within the Modern Trade retail environment across Malaysia and Singapore. The successful candidate will have substantial experience in Sales Operations, demonstrate strong analytical skills, and lead a motivated team to improve operational efficiency. A Bachelor's degree is required, with an MBA considered advantageous. Join a dynamic team at a leading company in the snacking industry.